Press Release Distribution
 

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FREQUENTLY ASKED QUESTIONS


General | Publishers | Journalists | Advertisers
GENERAL QUESTIONS
How long has 24-7 Press Release been in business?
24-7 Press Release was launched in 2004 as a a subsidiary of Dragstrip Designs Marketing Inc., in order to offer an affordable alternative to expensive PR and press release promotion services. Since the company's inception, 24-7 Press Release has serviced over 20,000 clients and distributed more than 33,000 press releases.
Is 24-7 Press Release associated with other newswires?
Yes, we have a strategic partnership with PR Newswire, a global leader in news and information distribution services for professional communicators. For our Mass Media Distribution plan, we distribute news through the PR Newswire network.
How do your terms and conditions of payment work? And what methods of payment do you accept?
24-7Pressrelease.com uses 2checkout.com as our vendor of choice for secure payment transactions. Our vendor, 2checkout.com accepts Visa, Mastercard, American Express, Discover, JCB and PayPal. 24-7Pressrelease.com does not charge taxes. All costs are quoted in US currency. If you are making payment from a foreign country, 2checkout.com offers the ability to convert charges to your preferred currency by clicking on the flag on their checkout screen.
What is your refund policy?
If 24-7PressRelease.com is unable to distribute your press release because of rejection due to content, we will issue a full refund at the time of rejection. If we are unable to voice verify your press release within a reasonable period of time (usually 7 – 10 business days), we will cancel your press release and issue a full refund. Other refunds may be eligible on a case to case basis.
What are Refer A Friend rewards?
Each time you "Refer A Friend " to 24-7 Press Release, you earn 1 rewards point. You must have a Publishers or Journalist account created and be logged into our system when making your referral. Referrals are made using our Refer A Friend form. Reward points are counted towards press release submissions made and will help your press release rank higher.

When a press release submission is made, listings on release date will appear in the order of:
   » Paying customers (top priority)
   » Referral customers
   » Free release submissions

In the case of two paying customers making the same payment amount, listing priority will be awarded to those with the most referral points. Free release submissions take least priority. Please note referrals are monitored to cut down on non-legitimate referrals includes multiple referrals to yourself, or to e-mail addresses that do not exist.


PUBLISHERS QUESTIONS
How do I get started submitting a press release?
To get started submitting a press release, create a free Publisher's Account. Once you have completed the registration process you can submit a press release by going to the Publisher's area of Account Manager.
Does 24-7pressrelease.com offer any tips or help on how to write an effective press release?
24-7 Press Release offers a comprehensive tutorial to help you write an effective press release. Please see Press Release Writing Tips.
What is your proper press release format?
A sample of our press release format is illustrated below.

1. Publisher has included both a main headline and short summary intro. The company name is added which adds credibility to the press release.
2. The body of the press release is well written with proper use of attribution (quotes), dateline, spelling, and grammar.
3. Attachments are included in the press release.
4. Publisher has included complete contact information. The more contact information provided, the more credible the press release appears.

What types of press releases and content does 24-7 Press Release not accept?
24-7 Press Release does not accept press releases that we perceive to be inflammatory or intended to cause harm to a third party. We do not accept press releases written in the format of an advertisement, blog post, opinion column or spam; or are deemed not newsworthy. In addition, 24-7 Press Release does not accept press releases containing, promoting or linking to adult content or profanity or content that contains accusations of criminal conduct without attribution to a court case number. 24-7 Press Release does not accept press releases from anonymous or fictitious sources or that directly address consumers and the public with a “Buy Me!” type of appeal.
Why did my press release not show up on the publication date I selected?
The main reason a press release would not show up, would be because it was rejected by our editors. At the immediate time, we currently do not send notification for rejection, however are looking to do so shortly. If you have any queries as to why your press release may have been rejected, please review the FAQ “Why was my press release not accepted”.
Why was my press release not accepted?

All our press releases are carefully reviewed by our editorial team.

Your press release may not have been accepted because of any one or more of the following reasons:

  • Your press release reads like an advertisement and not a press release.
  • Your press release sounds like spam (i.e., too many key words to fool search engines).
  • Your press release is poorly written. Errors in grammar and style affect your credibility. Excessive errors will cause your press release to be rejected.
  • Your press release makes mention of a publicly traded company, or their ticker symbol without the companies authorization.
  • Your press release makes reference to legal content which could result in liability. Only Mass Media Distribution press releases that have fulfilled the required paperwork may distribute press releases making legal/ lawsuit references.
  • Lack of credible contact information. If your press release does not contain a valid phone number that we may reach you at for confirmation, your press release may not be accepted. Press releases with proper full contact information (FULL address information and phone number) have a much higher acceptance ratio.
  • The website that you refer to in your press release does not, in our opinion look credible or resembles an “advertisement”.

If you would like to increase the chances of your press release being accepted, please see our PR Resources area for some tips and pointers on writing a proper press release.

Please keep in mind that we do track IP addresses, and any attempt to use falsified information, including false phone number, address or name may result legal action.

How much does it cost to use 24-7 Press Release?
Publishers can choose from a free press release to a paid press release. Basic distribution packages include: "Search Engine Plus" ($49), "Search Engine Professional" ($89), and "Mass Media Distribution" ($349). An explanation of each package is available by viewing on the "Pricing Plan" page. Please note that all press release distribution packages are purchased on a per press release basis.
What is the featured press release?
Featured press releases are the top 3 paid press releases for the date of the release. The top 3 press releases are highlighted in a blue box and will receive on average 3 times more page displays as regular press releases. Featured press releases are also displayed on search pages, including search by date, category, and region.
How do I enhance my press release?
If you have submitted a free press release, you can enhance your press release by making a contribution payment. Login to "Account Manager". Under "Publishers Area", select "View or Upgrade Press Release". At this screen, select the press release you wish to make a payment for, and click on "Increase Payment". Enter your payment amount and complete the payment process.
How are press releases ranked on 24-7 Press Release?
Press releases will appear in the following order:
   1. Paid press releases (highest payment to lowest payment). We reward the top 3 paid releases as featured press releases
   2. Free press releases
Paid press releases will always appear ahead of free press releases. Free press release submissions are presented in a first come first serve basis. For paid press releases that have an equal payment, the release that is entered first will take priority. Example: if your press release is entered at 00:00:01 hours on Monday, and someone else submits their press release the same day at 00:00:30, your press release will show up before theirs.
Can I pick the date for my press release to show up?
Yes, you can pre-book dates for your press release. If you are the first on this date, your press release will show up first. However you will not be able to see who else has booked those dates for your press release. The key is to submit your press release as early as possible to assure top positioning.
How long will my press release stay on 24-7 Press Release?
Your release remains online at 24-7 Press Release until you remove it. Most users leave their releases online even after the story becomes old news. Leaving your press releases online has the advantage of letting people know where you have been as an organization and provides a historical reference of the company's activities.


JOURNALISTS QUESTIONS
How do I get started receiving news stories?
To get started receiving news stories, create a free Journalist's Account. Once you have completed the registration process you can customize your preferences by going to the Journalist's area of Account Manager.
How often will I receive my news stories?
Depending on the preferences you set, you can expect to receive news stories on a daily basis. The more news channels you subscribe to, the more news stories you will receive.
Who do I contact about a press release on the site?
If you have any questions regarding a press release, please contact the person listed in the release. Please do not contact 24-7 Press Release. 24-7 Press Release disclaims any content contained in the press release.


ADVERTISERS QUESTIONS
How do I get started submitting a PR & Business Listing?
To get started submitting a press release, create a free Advertiser's Account. Once you have completed the registration process you can submit your listing by going to the Advertiser's area of Account Manager.
What type of advertising do you offer?
At the moment we offer the PR & Business listing for clients. In the future we plan to offer textual advertising and banner advertising. Textual advertising allows you describe your advertising message. You are allowed up to 50 characters of text. Banner advertising allows you to display a 140x40 graphic banner to advertise your message. Contact us for more information.