PHILADELPHIA, PA, August 28, 2013 /24-7PressRelease/
-- American Residential Warranty
believes that having a warranty on an appliance or system is important in the event that it breaks down. Warranties allow homeowners to get their vital appliances repaired or replaced with a minimum of disruption to their lives and a minimum of headache and cost to themselves. Instead, having a good warranty allows homeowners to simply call a professional service provider and let them take over the hassle of dealing with broken or faulty appliances.
A recent article
by Appliance Magazine reports that this appreciation of warranties is on the rise with consumers. According to a recent study on customer satisfaction with their appliances by J.D. Power, more and more homeowners are ranking quality warranties higher on their list of priorities when it comes to considering their home appliances.
Reliability and performance are still the driving factors in home appliance purchases, the article claims, which should come as no surprise. However, according to J.D. Power studies, major appliance warranties have grown in consumer estimation within recent years, with the quality of a warranty having a larger impact on overall customer satisfaction.
The studies in question measured consumer satisfaction in five major segments of home appliance, including kitchen and laundry appliances. Throughout these major areas, six different measures of customer satisfaction were made: performance and reliability, ease of use, price, features, appearance style, and warranty.
For American Residential Warranty, this study only confirms what they already knew, namely that customers want a quality warranty on their appliances with quality services backing them. This, says American Residential, is why so many homeowners turn to their services. "We take all of the worry, the guesswork, and the unknowns out of finding a qualified, licensed, and bonded service technician. Plus, we stay involved in the repair process itself and take care of the cost of the repair; you simply pay a small one-time service fee included as a part of your plan."
What winds up being the most critical benefit to homeowners, though, is having a reliable company that they can call on which will not add to their stress, says an American Residential Warranty representative. "A human being always answers our phones, takes your claim information, and helps deal with any questions you may have. You should feel confident that regardless of when you call, someone highly trained will be there and be responsive to your needs. Otherwise, why have a warranty?"
American Residential Warranty takes their services very seriously, as is evident by their 24/7 claims reps who answer customer calls to make sure that they know that their claim process is moving quickly and that their repair will be fixed in a very prompt manner by one of American Residential's licensed and insured contractors.
Founded only recently in 2008, American Residential Warranty
is still a fairly young company. Despite this, they have already made a name for themselves as a top-quality provider of warranty services to homeowners nationwide, including selling warranties on such home fixtures as pools, spas, and air conditioners. Their plans are backed up by an A rated insurance company and years of home warranty experience amongst their professionals, and they never leave customers hanging when it comes to delivering timely results.