RALEIGH, NC, October 26, 2012 /24-7PressRelease/
-- David Finch, president and CEO of ATCOM Business Technology Solutions (http://www.atcombts.com), a communications solutions provider, has announced that the company has added the Durham Convention Center (DCC) as its newest Managed Services Customer. Under this designation, ATCOM will be providing the DCC its NetAssurance services as well as the wireless infrastructure that serves the convention center. NetAssurance is ATCOM's signature combination of managed IT services that provides a full range of proactive IT support services and unlimited support for the DCC that will include server, network and PC support for the center's business offices. For the next two years, the services the DCC will receive include 24/7/365 availability to the skilled experts at ATCOM, remote monitoring of business technology systems, remote management and administration of Windows servers and desktops, backup and disk management, email and endpoint antivirus auditing and updates, managed firewall and security services, automated ticketing and preferred customer support queuing, disaster recovery services and business continuity.
"We are happy to remove the financial and operational risks associated with IT turnover by providing our full range of communications systems services to DCC at a cost less than hiring an in-house technician," said Finch. "Managing the DCC's wireless infrastructure means it has access to full troubleshooting and remediation whenever it needs it."
"ATCOM's services have helped us cut IT costs while enjoying a greater amount of protection for our communication services," said Jennifer Noble, general manager of the Durham Convention Center. "Thanks to ATCOM, we will never have to worry in the case of an IT disaster."
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ABOUT ATCOM BUSINESS TECHNOLOGY SOLUTIONS:
ATCOM Business Technology Solutions, a communication solutions provider founded in 1979, is an industry leader in business telecommunications and information technology (IT) solutions. With an expertise in Voice over Internet Protocol (VoIP) & Virtualization, ATCOM works closely with each client to determine the best communication platform for their particular business plan, offering the deployment of business telephone systems, unified messaging systems, wireless solutions, LAN/WAN infrastructure/services, video conferencing, carrier network services for local and long distance, and structured cabling solutions for voice and data. ATCOM offers a variety of IT services, including data network design, virtualization, storage solutions, disaster recovery planning, and NetAssurance Support Plans designed to meet the IT needs of small- and medium-sized businesses. The privately held firm is headquartered in Research Triangle Park, North Carolina, with regional offices in Charlotte and the Triad, and has a client base comprising more than 5,000 businesses. Ranked as one of North Carolina's top small businesses in 2008 and 2009, ATCOM has twice received award recognition as one of North Carolina's Top 50 Technology Companies. For more information, call (800) 849-8266 or visit http://www.atcombts.com.
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