March 02, 2013 /EIN Presswire/
-- Verax Systems Corp., a provider of software enabling end-to-end IT & Telco service delivery, introduced a new release of Verax IT Management Suite (ITMS), an out-of-the-box set of applications covering the entire IT service lifecycle from service definition through provisioning and monitoring to billing.
At a press conference held in Plano on February 22, the Verax Systems' engineers demonstrated the latest version of Verax ITMS. Verax IT Management Suite is a cross-platform set of applications covering the entire spectrum of IT service management, orchestrating network and application monitoring
, service desk & SLA management
, business reporting, KPI collection and workflow into a single unified solution.
"Our goal was to create a truly service-oriented solution covering the entire spectrum of IT management with short turn up times and no integration hassles, so as to enable IT departments to simplify, automate and reduce costs of IT management," stated Peter Walczak, Head of R&D at Verax Systems Corp.
Verax ITMS 2.1.0 helps to automate IT management processes with workflow limiting the number of manually performed tasks, and at the same time enables to quickly respond to critical service-affecting performance events.
With enhanced network and application monitoring capabilities, including the extended support for virtual environments, Verax ITMS provides end-to-end infrastructure monitoring enabling root cause analysis
from hardware through application to business functions. The new set of visualization features provide users with a holistic view across the entire infrastructure presenting a clear and up-to-date picture of the business condition.
What distinguishes the new version of Verax ITMS is the increased ease of deployment as no integration or programming knowledge is required. At the same time, it provides application extensibility in key functionality areas, e.g. design own business reports, automation workflows and monitoring plugins to meet specific business requirements.
Following the feedback from IT professionals, the Verax Systems' engineers have made the Verax ITMS demo publicly available. The demo includes a series of real-life scenarios, e.g. multi-tenancy monitoring or automatic incidents raising in a service desk application, giving a broader perspective on solution capabilities.
Verax Systems Corp. continues to deliver substantial improvements to IT & Telco service delivery, assurance and compliance, helping IT organizations better understand and manage complex IT environments.
About Verax Systems
Verax Systems Corp. is a provider of software enabling end-to-end IT & Telco service delivery, assurance and compliance, offering a comprehensive set of integrated applications covering the entire lifecycle from service definition through provisioning and monitoring to billing.
Verax Systems Corp.
+1 855 219 0009
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