LONDON, ENGLAND, November 27, 2008
/24-7PressRelease/ -- Jump, a Brazilian digital media academy and fhios, a leading international customer experience research consultancy have entered an initiative to hold three executive workshops of 'Advanced Customer Experience Research Methods' to be held in late November 2008 in Sao Paulo, Brazil.
Founded in 2002, the Jump Education was the first Brazilian company specializing in 100% Integrated Solutions for Business Information and Training on Digital. Their slogan, "Digital Media Academy", summarizes the philosophy and goals of the company having successfully trained over 6000 professionals in Brazil.
Dr. Philip Rhodes, PhD, FRSA and Director of Research for fhios, designed these advanced workshops that will focus on new research techniques such as Eye Tracking, Ethnographic studies and Extended Use amongst others. Dr. Rhodes, who speaks fluent Portuguese, will personally run the workshops drawing on the experience amassed by fhios in conducting over 400 customer experience projects in over 35 countries, for clients such as ABN Amro Bank, HSBC, Claro, Motorola, Hilton, The London Stock Exchange and Shell.
For further information on the Jump Media Academy, please visit
http://www.jumpeducation.com.br. For further information about fhios, please visit
http://www.fhios.com.
For more articles or further information about fhios our full service offering, contact Ana Russo, fhios Marketing Director, by telephone on 0207 886 8245 or by e-mail at
arusso@fhios.com.
About fhios
fhios (
www.fhios.com) is a leading international customer experience research consultancy that was founded in 2002 and have successfully conducted over 400 customer experience and usability research projects across over 35 countries, with many brand perception, customer segmentation, concept & design validation, competitive benchmarking, online communities and user needs projects to provides its clients such as Harvey Nichols, Diageo, Habitat, HSBC, Motorola, Hilton and Shell/Ferrari with the insight to understand customers needs, goals, expectations, behaviours and experience levels when they engage with them and their competitors.
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