PERTH, AUSTRALIA, March 06, 2013
/24-7PressRelease/ -- Celebrating the win of the Gold Customer Service Award for 2013, Cash2Go, a trading name of First Stop Money, has prided itself on continuously providing customers with outstanding service and they are now able to showcase their success. The Gold Service Awards was established to recognise and congratulate Australian businesses for their innovative and positive attitude towards customers. Through customers voting, the end result was Cash2Go.
Cash2Go offers Payday loans of up to $800AUD. With a quick and easy application form, they have been able to help thousands of customers meet their short term borrowing needs.
Cash2Go customer reviews, have been given a satisfaction rate of 84.7% (recorded in October 2012). The next challenge of 97% satisfaction has been set.
Lucy Auchincloss, the Chief Operating Officer comments, "It has only been 3 years since the company started operating in 2009 and the support of our customers and staff has been phenomenal. Without our customers we would not be celebrating this achievement and we thank them and promise to continue to excel in providing outstanding customer service. Through our mentoring and support, each staff member is guided through a rigorous hurdle jumping set of challenges to ensure each customer is guaranteed top class service."
An astonishing number of customers took part in commenting on their personal service with Cash2Go and this is what some of them had to say, "You guys understood when I wasn't working and couldn't afford payments, I really appreciated it" and "Rapid responses and great customer service, very user friendly online".
The Australian Customer Service Awards (ACSA) has not only given companies the chance to showcase their achievements but it also motivates them to review their processes and to achieve more. To find out more about the Gold Awards and how it works, please visit the
ACSA website.
Cash2Go is a trading name of First Stop Money Ltd; one of Australia's leading providers of online payday loans. Founded in 2009 by CEO, Tim Dean, the company provides small amount, short term loans to thousands of Australian consumers in employment every month. First Stop Money is an Australian Credit Licence holder, 390999.
www.firststopmoney.com.au/---
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