MGM Grand Detroit's Bell Services Department Receives Prestigious Chairman's Service Excellence Award from MGM Resorts International
Bell Desk is first regional department to be honored
DETROIT, MI, January 04, 2014 /24-7PressRelease/ -- The Bell Services Department at MGM Grand Detroit, the city's premier entertainment destination, has received the Chairman's Service Excellence Award for the third quarter from MGM Resorts International. MGM Grand Detroit is the first MGM Resorts property outside Las Vegas to be awarded this recognition.
The quarterly award program was launched this summer to honor high performing departments across the Company that exemplify excellence in guest service. All MGM Resorts properties submit one nomination for a department that has provided exemplary service throughout the quarter. A panel of executives led by Chairman Jim Murren then select the winning three departments.
Every winning team will receive a trophy to display within their department for the duration of the subsequent quarter, a celebratory event in their honor, and special features and recognitions within employee communications.
"I am proud of our Bell Services Department for receiving this award. They truly earned it by embodying the five-star service we always strive to provide," said Steve Zanella, president and Chief Operating Officer of MGM Grand Detroit. "Offering our guests an experience, service and amenities they cannot find elsewhere is how we remain the market leader. I appreciate the team's efforts."
About MGM Grand Detroit
The only Forbes Four Star hotel and spa in Southeast Michigan and AAA Four Diamond Award-winning hotel, MGM Grand Detroit is the city's first and only downtown hotel, gaming and entertainment destination built from the ground up. The hotel features 400 chic and stylish guest rooms, including nine rooftop VIP suites and 56 opulent corner suites. Guests enjoy signature restaurants; two by world-renowned Chef Wolfgang Puck and the property's own sports pub, TAP at MGM Grand Detroit; casual dining options; lounges such as a relaxed piano-style bar; high-energy nightlife; and the only resort-style spa in Southeast Michigan. More than 30,000 square feet of meeting space hosts everything from large corporate events to intimate black-tie affairs. MGM Grand Detroit is a wholly owned subsidiary of MGM Resorts International (NYSE: MGM). For more information, visit http://www.mgmgranddetroit.com or call toll free at (888) 646-3387.
Lauren Herrin Marx Layne & Company Farmington Hills, MI United States Voice: 248-855-6777 E-Mail:Email us Here Website:Visit Our Website
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