MSP University
GARDEN GROVE, CA, June 30, 2010
/24-7PressRelease/ -- Managed Service Provider University (MSPU); the largest consultancy and online resource dedicated to business transformation and improvement strategies for information technology (IT) professionals and managed service providers worldwide, announced today its strategic partnership with Third Tier, a leading provider of advanced remote support services for IT professionals.
This strategic partnership enhances MSP University's 7,000+ partner channel's ability to increase their technical capabilities and scale their remote support services to their clients efficiently and cost-effectively.
"Integrating Third Tier's services and capabilities into an IT solution or managed services provider's deliverables greatly benefits their practices as well as their clients' businesses," said Erick Simpson, Vice President of MSP University. "This strategic partnership is another great example of MSP University's mission to seek out and engage with business partners whose products and services will add value to our members' businesses."
Third Tier provides remote support services for IT Professionals that serve the SMB market with immediate access to subject matter experts. This approach provides IT professionals a more efficient alternative to traditional vendor support and gives them the confidence they need to support complex environments without having to invest in costly specialist staff.
"We're excited about the opportunity this partnership presents to assist MSP University's partners in growing their businesses," said Amy Babinchak, Managing Partner of Third Tier. "By teaming up with MSP University, we're delivering valuable services to help their members get the most out of their partnership with MSPU."
MSP University provides IT business operations, sales and marketing and technical service delivery improvement education, training, fulfillment and consulting services to Fortune 50 manufacturers, distributors, membership organizations, vendor channels, franchises and thousands of independent IT service organizations worldwide. MSP University is the ultimate resource for IT solution providers, whether preparing to transition to an annuity-based Managed Services delivery model, or who are already delivering Managed Services, and wish to increase their knowledge of IT and Managed Services vendors, services, solutions and business, technical and sales and marketing best practices to drive revenue and increase profitability.
For more information, visit
http://www.mspu.us.
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Press Release Keywords:- managed services, msp university, third tier, consulting, solution provider, annuity-based, remote support, smb, mspu, sales, marketing
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