LEAWOOD, KS, June 20, 2009
/24-7PressRelease/ -- Service USA Inc., has been awarded a performance-based agreement to supply national onsite service to a major warranty program manager. The business relationship includes the maintenance and repair of products currently under contract, together with the installation, maintenance and repair of consumer products.
'We are delighted to have been picked for this opportunity' said Roxann Lee, Business Market Manager of Service USA Inc. 'With our existing operations in United States and Internationally along with our automated customer and field service systems, the service agreement will significantly extend our presence in the field service marketplace. The service agreement covers warranty product and ancillary equipment installed in commercial and residential locations throughout the United States, Canada, Europe, Mid East, Asia and Australia. Service USA Inc's service team will have a core team of highly qualified technicians and field specialist providing these services.'
Service USA Inc. is committed to building long term relationships in the consumer electronic marketplace and supporting our goals to bring our service to everyone', said Roxann Lee and she continued to say 'With the addition of this new relationship, we are now supporting thousands of locations internationally. This is an important new win and highlights how customers value the efficiency of our service and relationship platforms.'
About Service USA Inc.
Service USA Inc. (SUSA) is a provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services. Service USA Inc. also provides national and international service solutions for resellers, dealers, retailers, third party administrators, insurance companies, brokers, service providers, internet service providers and field service program managers for businesses that support a high number of service events within their organzation.
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