ROSANNA, AUSTRALIA, October 09, 2008
/24-7PressRelease/ -- An important new survey was launched today to explore the use of Customer Relationship Management (CRM) software by professional service firms. Participants globally are invited to share their experiences using CRM software, and in return they can opt to receive a summary of results.
Conducted by SoftwareShortlist.com, the survey is expected to deliver valuable insights into issues such as the extent of CRM use, market share of leading brands, adoption rate of software as a service (SaaS) solutions, and user satisfaction with key aspects of CRM software.
A summary of the survey results will be made available to survey participants. In addition, the insights gleaned from the research study will help power an innovative software recommendation and comparison service due to be launched by SoftwareShortlist.com later this year.
The CRM research study covers a wide range of professional services including management consulting, legal services, accounting, IT services, marketing and advertising, creative and design, engineering, architecture, surveying, and other technical services.
Participation in the survey takes only a few minutes, and can be done anonymously. Individuals who have ever worked in any capacity at a professional services firm are invited to take part.
The survey is available via the relevant link on SoftwareShortlist.com, or directly at http://www.surveymonkey.com/s.aspx?sm=s9pYaFPeFHBUsLn_2fy23_2byg_3d_3d
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SoftwareShortlist.com is owned and operated by Trigora. It will be launching a free recommendation and comparison service for small business software in late 2008. For more information, please visit http://www.softwareshortlist.com
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