NYACK, NY, August 18, 2010
/24-7PressRelease/ -- TeamSupport.com (
http://www.TeamSupport.com) - a trend setting provider of SaaS-based customer service and help desk tools - today announced the availability of a new Inventory module, a significant productivity enhancement for their flagship customer support application.
The Inventory function, available to users of TeamSupport's Enterprise Edition, uses three straightforward tabs to facilitate the tracking and management of physical assets: "Warehouse" (available), "Assigned" (to a customer), or relegated to the "Junkyard." Users can easily create or edit asset information, manage shipments and returns, and retire inoperative hardware to the virtual Junkyard. Robust search and query filters make easy work of locating and reviewing details of each valuable asset.
"We developed this module in response to customer feedback," said Robert C. Johnson, President of Muroc Systems. "Several had expressed a need to better control and administer their customers' physical assets under TeamSupport's management umbrella." Detailed information and screen shots are available at
http://teamsupport.com/products_database.php
Used by customer support and corporate help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.
About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc systems, Inc. (
www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.
TeamSupport.com contact: Eric Harrington
press@teamsupport.com---
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Press Release Keywords:- teamsupport.com, teamsupport, muroc systems, inventory control, inventory, customer service, crm, help desk, help desk tools, saas, software-as-a-service
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