TAMPA, FL, February 19, 2009
/24-7PressRelease/ -- Integrated Solutions Management, Inc. (ISM) today announced that William "Bill" Banks, President, has satisfied the requirements to be credentialed by ISACA as Certified in the Governance of Enterprise IT (CGEIT). The CGEIT certification is intended to recognize those professionals that have demonstrated extensive knowledge and application of IT governance principles and practices. It is designed for professionals who have management, advisory, and/or assurance responsibilities relating to the governance of IT.
Over the past twenty years, Bill has assisted more than forty medium and large IT organizations in designing and implementing their governance, service, and asset management performance improvement strategies. He is also the creator of ISM's proprietary Framework for IT SuccessSM, which combines ISM's service, portfolio, and financial management experience with best practices from ITIL, COBIT, CMMI, and the Project Management Body of Knowledge (PMBOK) into an integrated set of processes to help IT run like "a business within the business."
Since co-founding ISM in 1991, Bill's clients have included 1-800-FLOWERS, Aegon USA, AT&T, BlueCross BlueShield of Florida, CSX, HD Supply, Jabil Circuit, Inc., Lakeland Regional Medical Center, Martin County Florida, Modell's, Motorola Inc., National Council on Compensation Insurance, Nielsen Media Research, Norwegian Cruise Line, Office Depot, PharMerica, Philips Electronics, Progress Energy, Publix Super Markets, Ryder System, Starwood Vacation Ownership, The College Board, and Vulcan Chemicals.
Since 2003, Bill has been a frequent speaker at Help Desk Institute (HDI) and itSMF chapters, PMI meetings, and other technology forums on a variety of governance and service management improvement topics, including:
Change Management in a Virtual World
Enterprise Governance in a Virtual World
IT Service Management (ITIL) for Project Managers . . .Made Simple
Defining Services for your IT Service Catalog
Organizational Change - Getting Control of your own Destiny
Best Practices for Implementing Industry Best Practices
ITIL Best Practices - A Service Desk Perspective
The Business Value of ITIL
Service Level Agreements - Friend of Foe?
Improving the Performance of IT Service Delivery
Bill obtained his undergraduate degree from Ripon College and his MBA from the University of Iowa. Bill is certified in the Governance of Enterprise IT (CGEIT), is ITIL Foundation certified, and is an active member of HDI, itSMF, and ISACA.
About ISM
ISM works in partnership with our clients to address their business needs based upon a clear understanding of the organization's history, current challenges, strategy, goals and objectives. ISM's business practices include IT Governance/Service Management, Virtualization and Security, Application Modernization, and Project Management. For more information, please visit
http://www.ismonline.com.
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