/24-7PressRelease/ - Tampa, Florida, September 11, 2008 - Integrated Solutions Management, Inc. (ISM) today announced that Bill Banks, President, is speaking on Saturday, September 27, 2008 at the upcoming PMI Tampa Bay Symposium 2008 "Advancing the Profession: Energize - Inspire - Motivate."
In the presentation, entitled "IT Service Management (ITIL) for Project Managers...Made Simple", attendees will learn which of the 19 ITIL processes and process activities should be on a professional Project Manager's radar screen, and how to improve project plans to significantly increase the business value of the new solution to the enterprise.
The presentation will focus on the relationships between the Project Management process and key ITIL processes, including Non-Standard Service Request Management, IT Supplier Management, Change Management, Release and Deployment Management, Service Design and Management, Knowledge Management, Availability and Capacity Management, and IT Service Continuity Management.
"Today's project manager does not need to be a certified expert in IT service management and the 1,100+ pages in the ITIL v3 books," states Bill Banks. "But what they do need are the "CliffsNotes" that relate how their project management efforts are improved through a better understanding of key ITIL processes."
The presentation will conclude with the Top 10 service management-related activities for today's professional Project Managers to improve business value to the enterprise.
Since its founding in 1991, ISM has helped corporations improve IT strategy, performance, and alignment with the enterprise, ultimately maximizing the value IT brings to the enterprise by helping clients more effectively manage the business of IT.
About Integrated Solutions Management
ISM works in partnership with our clients to address their business needs based upon a clear understanding of the organization's history, current challenges, strategy, goals and objectives. ISM's business practices include IT Governance/Service Management, Virtualization and Security, Application Modernization, and Project Management. For more information, please visit
http://www.ismonline.com.# # #
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