/24-7PressRelease/ - NIAGARA FALLS, ON, CANADA, November 21, 2006 - The call center industry has shown tremendous growth over the past decade, with expectations this will continue until at least 2010. Telephone Magic Inc. is a leading supplier of call center headsets and they are pleased to announce the addition of the Chameleon line of call center headsets to their product line. The strategic partnering with Chameleon has allowed Telephone Magic Inc. to introduce a technically superior line of headsets to call centers at wholesale prices.
"The best thing about Chameleon headsets and amplifiers is they can fit in virtually any call center environment" says Jeff Jackson, President of Telephone Magic. Jackson continues "Most call centers have invested heavily in Plantronics or GN Netcom equipment, but with Chameleon, we can offer them better products at better prices without any equipment compatibility issues. This is a win-win situation for us and our customers."
Chameleon headsets work with virtually any model of business telephone. The ability to adapt to various equipment environments is only one of Chameleon's strengths. Chameleon headsets are designed specifically for the demanding call center environment and include features that are costly extras on other headsets. One example of this is the use of enhanced noise cancellation microphones as standard equipment on all Chameleon headsets. Call centers are very noisy places and a headset that picks up too much background noise makes it difficult for the caller to understand or the agent to hear the conversation. By helping to reduce noise levels and improve the clarity of conversations, Chameleon headsets make it possible for call centers to increase their call throughput significantly, reducing caller frustration and improving productivity and profits.
Call center headsets from Chameleon come in three configurations - a monaural (single earpiece), over the head option, a binaural (dual earpiece) over the head option and a third, convertible headset that changes from a headband to an over-the-ear style. All feature enhanced noise cancellation microphones and a 2-year warranty that covers any equipment failures with the exception of purposeful or negligent damage. The headset can also be paired with the Chameleon 3007 universal headset amplifier that works with the majority of business phones as well as other headsets from major manufacturers. Extra features like an industry-leading locking quick-release mechanism and gold-plated connectors make the Chameleon one of the best technical and economical choices for busy call centers. For more information about Chameleon headsets and call center accessories, visit http://www.telephonemagic.com/call-center-headsets/default.htm.
About Telephone Magic Inc.
Telephone Magic Inc. is a supplier of business and hospitality phone systems and telephones. They carry phone equipment from major suppliers such as Nortel, Avaya / Lucent, Chameleon, Plantronics, GN Netcom and more, all at wholesale prices. Chameleon is a leading manufacturer of call center headsets and accessories.
For further information on products carried or the company, visit their industry-leading telecommunications equipment website at http://www.telephonemagic.com or call 905-356-9199.
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