/24-7PressRelease/ - MEDWAY, MA, September 21, 2006 - RepairTrust has compiled decades of service industry pricing scams and tactics in an eBook trilogy--the first of its kind. This series shines a bright light into the dim underworld of automotive service, providing a comprehensive exploration of the who, what, when, where, why, and how of auto repair price-gouging.
The eBook set is designed to empower the service customer to take control of car repair prices.
The $29 trilogy includes a consumer-friendly common auto repairs price guide, custom Excel-based vehicle maintenance software, a six questions information gathering guide, a 10-Minute auto estimate repair solution, a three-step estimate creation guide, and the insider and background information of the secret tricks and pricing formulas of the automotive service industry.
The eBooks are entitled:
1. ARREST the Automotive Service Industry!
2. Auto Repair: The Shocking Truth About Who's Ripping You Off and Why!
3. Maintenance Myths: A Step-by-Step Guide to STOP Getting Ripped Off!
For More Information Visit http://www.repairtrust.com
About RepairTrust
RepairTrust is a network of automotive service professionals that work to empower the service customer to take control of car repair prices.
About the Founder
Theodore P. Olson (Ted) holds extensive certifications from Mercedes-Benz, Toyota, General Motors, ASE (Automotive Service Excellence) and more. Over a twenty-year period in the automotive service industry, he has served as a technician, shop foreman, shop manager, shop owner, service advisor, service manager, and service industry consultant.
Ted is the author of eight books on the automotive service industry.
Additional Books by Ted Olson Include:
Automotive Service Pricing Strategies—a fair pricing guide for service centers
Being the Best—a comprehensive customer service handbook for service advisors
Service Center Personnel—an auto repair informational guide for support service staff
Technical Writing Guide—a complete guide for technical writing for technicians
Service Mission Statement—a philosophical proposal to improve customer service
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