From: Deconsulta, Inc.
Media contact: Arlene Hauben, 305-206-4488
Email:
arlene@goglobalbpo.com
Deconsulta Implements Outsourcing for Mid-market Companies
- Consultants Play a Key Role in Changeover -
/24-7PressRelease/ - MIAMI, FL, June 06, 2007 - Just like the industry giants, mid-market companies are trying to improve efficiency and productivity by outsourcing some or all of their business processes. According to Cheryl Frank, CEO of GO Global, a BPO provider of finance and accounting processes, "We find that prospective clients are extremely interested in outsourcing, but before they commit to organizational change, they want to know exactly how the process is implemented."
Deconsulta, an international outsourcing consultant, employs an outsourcing model that is based on four stages of implementation: (1) planning, (2) changeover, (3) migration of processes offshore and (4) ongoing adjustment and improvements. Each stage involves a series of incremental steps to ensure the process is expertly executed to achieve the best outcome by maximizing value.
"The outsourcing process begins with a consulting team, an instrumental resource in establishing the core of any outsourcing relationship," says Rudy Rivas, president of Deconsulta. "Not every business function may be appropriate for outsourcing; therefore, Deconsulta offers recommendations as to which functions should be outsourced, in which order, and how it should be accomplished."
Deconsulta recently consulted with a large privately-held health care firm to determine how to shift its back-office functions as a cost-savings measure. Following an initial review and assessment of business processes, the consulting team was able to provide an initial snapshot of how the company's operations would function in an outsourced environment. Preliminary cost estimates and budgets were outlined.
In the next phase of planning, Deconsulta conducted detailed interviews with people in the organization in order to map their existing workflow. Deconsulta examined the company's IT capabilities and recommended solutions for the phase-in of new hardware and software. Upon verbal agreement, a contract is prepared and negotiated between the parties.
During the changeover stage, Deconsulta and client members form a team to review staffing issues and identify process improvements and workflow enhancements. Next, as part of the migration stage, the team starts to execute a plan for specific business processes that have been identified for outsourcing. The migration phase may also include hiring and training associates that will be assigned to the client, and specific plans for regular communication, processes, and ongoing logistics.
Finally, once migration is complete, Deconsulta continues to evaluate processes for improvement and operational efficiencies. On a regular basis, the client and provider communicate to evaluate best practices and discuss improvements to the process.
Deconsulta, based in Miami, Florida, with offices in Bethesda, Maryland, was founded by CPAs and lawyers with more than 50 years cumulative experience in public accounting and law. GO Global, a BPO provider for mid-market companies, is dedicated to providing all manner of back office servicing, from call centers to accounting, claims processing, and highly complex financial services. The company maintains a data processing center in Guatemala.
Contact Deconsulta, Inc. at 301-652-0800 or 877-462-7680, or visit GO Global at
www.goglobalbpo.com.
About Deconsulta
Deconsulta is an international outsourcing consultant. Its affiliate is GO Global, a BPO provider of finance and accounting processes in the mid-market sector. For further information, please contact us at 301-652-0800 or 877-462-7680.
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