LONDON, ENGLAND, November 13, 2008
/24-7PressRelease/ -- fhios will be present at the Europe's biggest event for buyers and users of customer experience research. The Insight Show will be held on 18th and 19th November 2008 at Earls Court, London. fhios will be at the stand 413 offering Eye Tracking Demos and Expert Homepage Reviews for the show visitors and will also have on hand, a team who are available to discuss other customer insight research methods and answer any general questions that visitors' may have.
During the 2 day event, fhios will also conduct a key workshop, presented by Dr Philip Rhodes, Ph.D., FRSA entitled 'Designing Innovative, Useful and Usable Products for the Real World' which as a theme, explores an alternative to traditional prototype testing.
About fhios:
fhios is a leading international customer experience research consultancy founded in 2002 and have successfully conducted over 400 customer experience and usability research projects across over 35 countries, with many brand perception, customer segmentation, concept & design validation, competitive benchmarking, online communities and user needs projects to provides its clients such as Harvey Nichols, Diageo, PayPal, HSBC, Motorola, Hilton and Shell with the insight to understand customers needs, goals, expectations, behaviours and experience levels when they engage with them and their competitors.
How a visit at fhios stand (413) can benefit you:
• See an Eye Tracking Demo and learn how it can help you to better understand customers' behaviours and experience levels when they engage with your web site;
• Get a FREE Expert Review for your homepage, with one of our Research Consultants who will give you some valuable tips to improve your web channel;
• Ask the experts - if you want to chat about research developments or how consumers wish to interact with brands or products across multiple touch-points, then come in and meet face-to-face the people behind the research projects whilst you enjoy a glass of wine.
About the Insight Show:
The Insight Show 2008 is Europe's largest research exhibition and is a must attend exhibition and conference for anyone who is a buyer, user and commissioner of consumer and customer experience research. Even in economic downturns market research can still prosper. Brands are increasingly looking to FOCUS their marketing and customer engagement strategies, to address key business issues and to retain and grow their markets. This is a must attend event for anyone who would like to understand how customer insight research can help their organisation better understand their customers' needs and behaviours.
To register for free entry, visit
http://www.insightshow.co.uk
For more information about fhios, visit
http://www.fhios.com---
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Press Release Keywords:- fhios, insight show, customer experience research, consumer research, customer insight research, market research, eye tracking, expert review, usability, customer engagement strategies, retain market, retain customers, brand perception, prototype testing.
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