PHILADELPHIA, PA, June 07, 2014 /24-7PressRelease/ -- Free and Friendly Tours, a Philadelphia tip-based walking tour company, today announced that it has received a TripAdvisor Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business' tenure and popularity ranking on the site.
"Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Free and Friendly Tours and we'd like to thank all of our past guests who took the time to complete a review on TripAdvisor," said Mark Simmons, Owner and Operator at Free and Friendly Tours. "We strive to make guests' experiences in Philadelphia memorable, and the the TripAdvisor Certificate of Excellence is a remarkable vote of confidence to our business and our continued commitment to excellence."
"TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience."
About Free and Friendly Tours
Free and Friendly Tours is a Philadelphia-based walking tour company that offers free, tip-based tours of Philadelphia. Founded by then 23-year old Philadelphia entrepreneur, Mark Simmons, Free and Friendly Tours has become one of the most well-respected and highly praised tour companies in Philadelphia with its unique concept and commitment to customer satisfaction. Free and Friendly Tours have given hundreds of tours to thousands of Philadelphia visitors in the two years since its founding. Free and Friendly Tours offers tip-based tours of Old City and Center City Philadelphia with its two most popular tours-- The Colonial Cheesesteak Tour and Billy Penn Tour. Free and Friendly Tours runs daily walking tours during Spring and Summer months, and offers private and custom tours for schools, universities, offices, families, and other groups of visitors to Philadelphia.
TripAdvisor is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, Q1 2014
**Source: Google Analytics, average monthly unique users, Q1 2014; does not include traffic to daodao.com
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