BURLINGTON, MA, October 02, 2009
/24-7PressRelease/ -- groupSPARK, a Microsoft Gold Certified Partner and the leading provider of private-label hosted software services, today announced the immediate availability of hosted Microsoft Dynamics CRM 4.0. The release of hosted Microsoft Dynamics CRM enables reseller partners to offer their small and mid-size business (SMB) customers a new enterprise-class hosted software service in addition to hosted Microsoft Exchange Server, Windows SharePoint Services and email archiving which they are currently able to resell under their own brands.
Hosted Microsoft Dynamics CRM seamlessly integrates with other Microsoft applications such as Microsoft Office Outlook and Microsoft Office Excel and allows SMB customers to more efficiently target new clients, drive sales and establish long-term customer relationships. Such capabilities as creating targeted marketing campaigns, analyzing customer data and reporting on sales opportunities in real time, help to streamline sales, marketing and customer service efforts, thereby increasing corporate productivity.
With the addition of Microsoft Dynamics CRM 4.0 to its current offering of hosted business services, groupSPARK resellers can now present their customers with a full breadth of services under their own brand through groupSPARK's Private-Label Application Delivery (PLAD) platform. groupSPARK's PLAD platform enables its reseller partners to resell these services in as little as 30 minutes using their own corporate branding and URL. It is another opportunity for them to expand their relationship with their customers and increase monthly recurring revenue per user. Resellers are also able to focus on their core strengths while groupSPARK focuses on providing best-in-class live 24x7x365 U.S.-based technical support, server maintenance and monitoring, anti-virus and anti-spam protection and guaranteed uptime.
"Microsoft Dynamics CRM offers hosting providers an opportunity to provide compelling enterprise- class hosted services," said John Zanni, general manager of the Worldwide Software-plus-Services Industry, Microsoft Communications Sector. "By offering Microsoft Dynamics CRM as a hosted service, groupSPARK is providing its resellers with a more robust set of services they can then sell as their own without incurring excessive expenses or deployment delays."
"groupSPARK resellers can now add hosted Microsoft Dynamics CRM 4.0 to their portfolio of leading hosted business services, including Microsoft Exchange Server and Windows SharePoint Services," said Bill Flynn, senior executive officer, groupSPARK division of mindSHIFT Technologies, Inc. "These services enable our partners to go to market more quickly and provide the most widely used business applications to their customers at more cost effective prices."
About groupSPARK
Located in Burlington, Massachusetts, groupSPARK, a mindSHIFT company, is a leading provider of SaaS services including Microsoft Exchange Server, Windows SharePoint Services, Microsoft Dynamics CRM, and email archiving which can be fully private labeled and resold by partners as a part of their own product offerings saving hundreds of thousands of dollars in development and support costs.
Partners are able to address scalability and uptime concerns by leveraging groupSPARK's 100% uptime SLA, private label 24x7x635 U.S.-based support and proactive hardware and software monitoring capabilities. For additional information, visit http://www.groupSPARK.com.
Media Contact:
Lisa Masiello
groupSPARK
781-418-1652
lmasiello@groupspark.com
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