All Press Releases for June 10, 2014

HeadsUp FD Software Solution Deployed for PCI Compliance and Improved Guest Service at Renowned Paris Hotel Property at Charles de Gaulle Airport

Front desk agents now use proximity badges to quickly and securely "tap-in" and "tap-out" (login, lock, unlock and switch users) at front desk PCs instead of the redundant, time consuming process of typing passwords multiple times throughout a shift.



    PARIS, FRANCE, June 10, 2014 /24-7PressRelease/ -- HeadsUp FD is a software solution designed for fast, secure computer access at the "tap" of a proximity badge. Instead of tediously typing passwords numerous times per day at the shared Windows 7 computer workstations at the busy front desk of this Paris hotel destination, front desk agents now simply tap their proximity badge on an RFID reader, which is plugged directly into a USB port at each PC.

"The solution has been in use for a number of years in the healthcare space in critical areas such as emergency departments, exam rooms and nursing stations where computers are shared and security and data privacy are paramount," said Neal Berz, President of MIS Computer. "Then a few years ago, a customer of ours of over twenty years and also one of the most recognizable hotel brands in the world, expressed to us their need for a solution that satisfied these same requirements for fast, secure access to shared computers at the front desk, concierge and PBX departments of their hotels. Thus, HeadsUp FD was born."

In the current climate of PCI compliance violations and data privacy breaches, HeadsUp FD appears to be delivering on their commitment to help hospitality organizations be more secure and compliant and continue to deliver top quality guest service while simultaneously delivering the highest degree of interaction and contact - known in the hospitality industry as "heads up time" - expected by their guests.

The HeadsUp FD solution can be found in an ever-wider array of hotels throughout the US, Mexico, the Caribbean and Europe. The consensus from front desk agents, who log in and out of computers up to fifty or more times per shift, is that it is more convenient to get right back to their session, it saves them valuable time and allows them to interact and connect with their guests almost instantly because they are not spending time clicking icons and entering user names and passwords. With just the tap of their proximity badge, they are logged back in to their unique session in seconds.

"We are thrilled to provide our customers with such a powerful, yet cost-effective and simple to manage solution like this that is priceless in terms of its ROI," stated Peggy Clark, VP of Sales and Marketing for HeadsUp FD. "PCI compliance, data privacy and speed and convenience for computer users are the drivers that HeadsUp FD's success is built upon. And I absolutely love hearing our customers tell me that they would never want to run a front desk again without it."

A video of the HeadsUp FD solution in action can be seen at: http://youtu.be/8Qjpw1-HwTA

About MIS Computer/HeadsUp FD
Founded in 1982, MIS Computer is a global reseller of software, hardware and networking equipment, delivering innovative technical solutions and support for the hospitality industry, gaming, healthcare and other corporate accounts. For more information on HeadsUp FD's proven security compliance and workflow solution, visit: www.headsupfd.com

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Contact Information

Peggy Clark
MIS Computer
Chicago, IL
United States
Voice: 773-772-0913
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