LEAWOOD, KS, September 06, 2009
/24-7PressRelease/ -- McCusker & Company (
www.mccuskerco.com), a leading developer of customer support solutions including performance guarantees, extended warranties, field service and OEM warranty programs, announced today the addition of industry leader Brett Langlinais as its new Vice President of Sales and Marketing. Langlinais brings more than 20 years of industry leading senior sales and operations experience to his new role and will report directly to the Chief Executive Officer.
"We are very excited to have someone of Brett's caliber on board to lead our sales and marketing team to new growth in the retail, manufacturing and OEM warranty industries," said Will McCusker, President and CEO of McCusker & Company. "He brings incredible knowledge, experience, expertise and a long list of contacts that will help take our firm to the next level."
Langlinais brings with him a full suite of diverse experience and knowledge with a number of Fortune 100 firms. In his career he has successfully promoted retail and OEM based sales and service operations by developing innovative core products for retailers and manufacturers such as Best Buy, Microsoft, Cisco, Sears, Kmart, Office Depot, Apple, Staples and even Circuit City. He also brings strong experience in warranty programs with Beneficial Management Corporation and CompUSA.
"Brett will be instrumental in solidifying relationships with the retailers, OEMs, resellers, distributors and our new clients, as well as assisting us to create industry-wide adoptions for our new service and support solutions," McCusker said. "He will also assist me to expand our exposure with new clients and increase our speed to market for creating new online programs for our customers."
Langlinais has become a true innovator in the industry by leading cross-functional operations teams to develop customer centric systems benefiting both his employers as well as end users with service industry forwarding market sales solutions.
"I am looking forward to bringing my same drive for innovation and creative customer focus to lead the sales and marketing team at McCusker & Company," Langlinais said.
As a well established distributor for service and warranty support solutions, McCusker & Company helps build important service programs on an international level that are scalable and cost-effective. For more information on the firm please visit them online at
www.mccuskerco.com.
About McCusker & Company
McCusker and Company is an extended warranty consulting firm founded by industry experts and is headquartered in Kansas with offices in Texas. They specialize in the extended warranty service contract industry providing consulting, extended warranty programs, service programs, management and support for your warranty call center and on-site service needs. They also function as litigation consulting experts on complex litigation projects, technology sales, and arbitration and industry disputes. The firm also founded and developed WarrantyKits.com and WarrantyGiftCard.com . For more information contact us at (800) 734-0819
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