CHICAGO, IL, May 19, 2017 /24-7PressRelease/
-- With recent reports suggesting that robots will take over 6% of the U.S jobs market by 2021, K&A Global Inc
. has disputed some of the claims and is confident that sales and marketing will be safe from automation for years to come.
About K&A Global: http://www.kaglobalinc.com/
As automation and robots improve it is anticipated that human workers will be abolished from 6% of jobs in the U.S by 2021, In a study released this week by Forrester has identified the intentions to automate simple jobs and eliminate human workers for robotic assistance. The launch of Siri and Google Now have impressed users, their easy integration into daily life will allow users to streamline their day-to-day operations. K&A Global Inc
is concerned for the future of customer experience as technologies advance further, and the disruption to services start to creep in. Many firms are already running systems that can access information across multiple platforms within an instant, and the future is said to include fully automated customer service departments, anyone who has tried to use the voice activated selection process when first contacting customer care teams will have an insight into the limitations of the robot approach.
Customer services departments are designed to assist consumers when they are integrating with the company and their products. It is clear from customer feedback that automation of this service is detrimental to overall satisfaction levels. Brands who offer high-level engaging communication are better equipped to deliver above standard customer experience expectations. As markets are changing, the consistent need for face to face solution remains constant. The ability to understand a consumer is increased dramatically when communicating face to face. For individuals looking to build skills and increase working opportunities, it is advised by the firm to gain experience at the ground level, serving customer contact point and gather a deeper understanding of the sales process and how to assist a client.
K&A Global Inc. is an outsourced sales and direct marketing firm based in Chicago. The firm specializes in a personalized form of marketing whereby they can connect with their clients' ideal consumers on a face-to-face basis. This one-to-one interaction with consumers helps to drive long-lasting and personal business relationships between brand and consumer as well as increases customer acquisition, brand awareness and brand loyalty for their clients.
For more information, give the firm a like on Facebook
or follow them on Twitter @kaglobalinc
- Source: https://www.theguardian.com/technology/2016/sep/13/artificial-intelli ... ter-report
K&A Global Inc. is an outsourced sales and direct marketing firm based in Chicago. The firm specializes in a personalized form of marketing whereby they can connect with their clients' ideal consumers on a face-to-face basis.