CHICAGO, IL, February 06, 2014 /24-7PressRelease/ -- The SaaS based conversation simulator is used by companies to practice professional conversations for global sales training, call centers and technical support.
"Many of our customers have international locations," says CEO Nancy Munro. "Because simulations work best when they create reality-based experiences, it was crucial to respond with language translations to provide global solutions for our customers. Offering these role-plays in someone's native tongue multiplies the chances for performance improvement. It also allows all of the conversation data to be easily tracked and translated. This creates a simple way for managers to monitor employee performance for reporting and compliance."
KnowledgeShift is rolling out Mobi-RolePlay versions in Arabic, Dutch, English (US, UK), French, Finnish, German, Greek, Italian, Mandarin, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Spanish, Turkish, and Japanese.
Mobi-RolePlay is used by Fortune 500 and small companies alike, serving global industries in retail, financial services, insurance, and agricultural sectors, to name a few.
KnowledgeShift is also home to Talk2CRM, a voice enabled, cloud based application that gives companies the ability to quickly capture sales data from their outside salesforce and service employees.
KnowledgeShift Inc. creates voice enablement solutions to solve business challenges. They were the first to launch a voice based conversation simulator and are the leading in building solutions for verbal analytics.
# # #Read more Press Releases from Nancy Munro: