/24-7PressRelease/ - TORONTO, CANADA, September 28, 2007 - Maclab Enterprises, headquartered in Edmonton, is the largest privately-held residential rental property holder in Alberta and the Northwest Territories. The company also owns commercial and hotel properties, and provides professional property management through Midwest Property Management.
With the explosive demand for rental space in the Alberta market, Maclab was losing confidence in the ability of its existing property management system to meet their growing needs. Staff was spending more and more time creating reports through Excel and Word as opposed to utilizing the information directly through their property management system. Also, management was not receiving critical, timely information. Sonia Ali-Smith, Divisional Controller, explains, "We can't wait 3-4 days to get critical information. Our data must be timely and accurate so that we can make strategic decisions to improve our occupancy rates and returns."
Impressive Report Writing and Features
After an extensive evaluation of vendors, it became clear that Lynx and Intuit MRI would be the right choice. Maclab was impressed by the software and report writing flexibility offered by MRI's Toolkit technology. Sonia explains, "When Don Robinson invited us to a seminar ... we were extremely impressed with the quality and robustness of the system." Sonia adds, "It's user-friendly.... Each screen and program is dedicated to a specific function, and is not cluttered with unrelated information; as a result, people can focus on the item at hand rather than being distracted with superfluous information on the screen."
Company Knowledge and Service
She further explains, "We ultimately chose Lynx, however, because of their knowledge and service. Additionally, having the Intuit name associated with the MRI product was a strong selling feature. Intuit has a history of strong support and growth of IT products and that meant a lot to our evaluation committee. We enjoyed dealing with Lynx; it was easy to ask questions and we got the answers quickly. They even gave our IT department the opportunity to deal directly with their technical support team, which further demonstrated their approach to client service."
Lynx Systems as a Partner
Sonia states, "They [Lynx] were also more willing than other vendors to customize the product; most other vendors simply said 'no, it can't be done.'" She continues, "We appreciate the continuous development of the program. Also, Lynx is listening to the client and developing the program to meet their needs. Flexibility and a company that listens are important."
In short, Maclab wanted a company that would work with them, to provide them with timely and critical information needed to stay competitive in their fast moving market. Sonia concludes, "Our relationship with Lynx feels more like a partnership. I'm very excited to be working together."
About Lynx Systems Inc.
Lynx Systems Inc. is the sole Canadian business partner for Intuit Real Estate Solutions. Founded by a team of experienced real estate system professionals, Lynx is dedicated to improving the use of information technology to meet strategic business objectives of its clients. Its team takes full responsibility for implementing and supporting the Canadian clients that use the Intuit MRI product. Lynx is also responsible for all customizations to meet the changing needs of the Canadian market. More information can be found at
www.lynxsystmesinc.com---
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Press Release Keywords:- commercial, estate, hotel, intuit, lynx, management, mri, properties, property, real, rental, residential, software, solutions, system, yardi
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