LEAWOOD, KS, September 05, 2009
/24-7PressRelease/ -- McCusker & Company (
www.mccuskerco.com), a leading developer of customer support solutions including performance guarantees, extended warranties, field service and OEM service programs, today announced a strategic agreement with Frisco, Texas-based Preferred Maintenance Company. Preferred Maintenance Company is an innovator in the field of signage service and maintenance solutions for LED Signs, NEON Signs, Light Boxes, Channel Letter, Post and Panel and others.
"We are excited to partner with Preferred Maintenance Company," said Will McCusker, President and CEO of McCusker & Company. "Preferred Maintenance Company is a leader in the signage service industry and consistently exceeds all standards by providing excellence in customer care and service."
Under the new agreement, the two firms will use their individual expertise to work together to deliver more efficient customer service & support solutions for the sign industry.
"Our core expertise is our specialized knowledge of the service & support industry that protects clients and customers," McCusker said. "This alliance will help us further increase the growing need for client support services and beneficial service programs."
As a means of protecting commercial clients, the collaboration of McCusker & Company with Preferred Maintenance Company will now provide innovative additional benefits to clients and customers of major sign distributors that are not currently readily available through other service and maintenance contract providers. With the two companies joining forces, services will be tailored to meet the needs and expectations of various clients including an impressive customer base and diverse channel partners.
"Clients will be better served with their service support issues because we will be able to individualize their service and build stronger brand loyalty," McCusker said. "We offer the specialized customer care that is essential to retain key customers during tough economic times."
As a well established distributor for product support solutions, McCusker & Company helps build important service programs on an international level that are scalable and cost-effective. For more information on the firm, or to get details on having your warranty support services tailored to the individual needs of your customers, please visit them online at
www.mccuskerco.com.
About McCusker & Company
McCusker and Company is an extended warranty consulting firm founded by industry experts and is headquartered in Kansas with offices in Texas. They specialize in the extended warranty service contract industry providing consulting, extended warranty programs, service programs, management and support for your warranty call center and on-site service needs. They also function as litigation consulting experts on complex litigation projects, technology sales, and arbitration and industry disputes. The firm also founded and developed WarrantyKits.com and WarrantyGiftCard.com . For more information contact us at (800) 734-0819
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