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All Press Releases for November 26, 2008 »
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McCusker & Company Signs Definitive Agreement with Sub Total to Provide Commercial Warranty Programs
McCusker & Company a leading developer of customer support solutions including extended warranties and OEM warranty programs, is pleased to announce that an agreement has been formed between McCusker & Company and Subtotal. 
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    IRVING, TX, November 26, 2008 /24-7PressRelease/ -- McCusker & Company ( www.mccuskerco.com ) a leading developer of customer support solutions including extended warranties and OEM warranty programs, is pleased to announce that an agreement has been formed between McCusker & Company and Subtotal ( www.subtotalpos.com ).

Subtotal is an innovator in the field of point of sale and video surveillance technology for the Quick Service Restaurant market. The strategic move has the two companies engaged in a collaborative initiative, working together to integrate their respective expertise involving extended warranty services. The overall goal of the collaboration is to deliver tailored warranty and protection for the technology used to operate Quick Service Restaurants. This allows franchisees to focus on their restaurant performance and not technology challenges that could arise in their store(s).

As a well established distributor for extended warranties, McCusker & Company helps build important warranty programs on an international level that are scalable and cost-effective. As a means of protecting commercial clients, the collaboration of McCusker & Company with Subtotal will now provide additional benefits to the clients and customers of Subtotal that are not currently readily available through other service contract providers. With the two companies joining forces, warranties will be tailored to meet the needs and expectations of various clients across the hospitality sector.

Mr. Will McCusker, President and CEO of McCusker & Company stated: "As our core expertise is our knowledge of extended warranties that protect clients and customers, McCusker & Company is excited about our strategic relationship with Subtotal, particularly since this alliance will help us further increase the growing need for client support services and beneficial warranty plans. With an ability to work together, we can now extend our line of commercial warranty programs."

Joel Doherty, President and CEO for Subtotal POS Systems adds "Our partnership with McCusker & Company provides competitive advantage and real value for our franchise customer base. The extended warranty programs McCusker & Company has developed further protect our franchisees and delivers real peace of mind." Subtotal is a leader in the field of POS (point of sale) and video surveillance technologies within the Quick Service Restaurant market supporting several Tier 1 concepts globally. The company consistently exceeds the industry standards by providing excellence in products, customer care and services and the new relationship with McCusker & Company raises the bar even further.

About Sub Total

Based in Nova Scotia, Subtotal ( www.subtotalpos.com) is a leading provider of advanced POS technology and services to Subway worldwide as well as Taco Del Mar, Ben & Jerry's (United Kingdom) and other Tier 1 quick service franchise brands. The company's POS systems, video surveillance solutions, training and technical services have been specifically tailored to meet the exacting needs of franchisees. The success of Subtotal and their offerings is reinforced by the fact that the management team are also Subway franchisees and have been for more than 15 years. To understand the franchise business from the ground level results in tailored solutions across the technology suite as well as the services offered.

About McCusker & Company LLC

McCusker and Company is an extended warranty consulting firm founded by industry experts and is headquartered in Texas. They specialize in the extended warranty service contract industry providing consulting, extended warranty programs, service programs, management and support for your warranty call center and on-site service needs. They also function as litigation consulting experts on complex litigation projects, technology sales, and arbitration and industry disputes. The firm also founded and developed Machine Buddy national onsite service center. For more information contact us at (800) 734-0819

Source: McCusker & Company LLC
Website: http://www.mccuskerco.com


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Will McCusker J.D.
McCusker & Company LLC

President & CEO
2505 Texas Drive Suite 112
Irving, TX
USA 75062
Voice: 800-734-0819
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