MILWAUKEE, WI, February 25, 2009
/24-7PressRelease/ -- Field service management software vendor Metrix today announced that the company's solution was highlighted in a recent AMR Research report, "Field Service Landscape." The report analyzed 15 field service software suites for overall functionality and usability.
According to the research study, "Metrix has all the major pieces needed in a field service suite. Built on .NET 3.5 (the latest release), Metrix has one of the most modern user interfaces." The report also indicated that Metrix has "advanced functionality" in the areas of contract management, scheduling, depot repair and contracts/entitlements.
"For over 29 years, Metrix has been building software for companies that want superior field service," said Larry Laux, President and CEO of Metrix. "The AMR Research report confirms why companies with SAP, Oracle and Baan (Infor) ERP systems are adding us to their short-list."
Metrix's comprehensive field service software allows companies to accelerate service delivery, reduce inventory costs, increase contract revenues, maximize warranty recovery, and decrease repair times. As a next generation SOA application, Metrix is flexible, configurable, integrates easily with back-office systems, and deploys rapidly, all of which contribute to its low total cost of ownership and high return on investment.
In order to view the report in its entirety, please go to
www.amrresearch.com.
About Metrix:
Metrix software applications enable world-class service management by automating customer support, field service, scheduling, and reverse logistics business processes. Leveraging over 29 years of industry experience, Metrix provides a competitive advantage to innovative companies like IMAX, Motorola, Ingenico, Olympus, Xerox, Ericsson, and Makino by improving service profitability. For more information, visit:
www.metrix.com.
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Press Release Keywords:- service management software, customer service software, field service software, mobile field service, service management software, repair center software, contract management software, call center software, service management software, self-service, field service application, crm, metrix
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