RSS Feed      Printer Friendly      Email It     PDF Version    Bookmark del.icio.us    Diggs

    HERMOSILLO, SONORA, February 04, 2009 /24-7PressRelease/ -- Results Technology, Inc. of Dania Beach, Florida, a provider of global contact center solutions, recently signed a four year agreement for the provision of outsourced business support or shelter services with The Offshore Group's Vangtel subsidiary.

The company will immediately occupy approximately 7,000 square feet of space at the Vangtel's Hermosillo BPO center, and anticipates adding another 6,000 square feet as their operations expand. The company will hire approximately 350 workers in 2009 to conduct a diversity of customer care activities.

According to the company's Chief Operation Officer, Alec Brecker, "Vangtel offers us a business model that will enable us to conduct business in a low-cost, low-risk environment. The Shelter Program business model that The Offshore Group has pioneered is a context within which we can lower our costs, increase our profit margins and retain full control over our processes and quality. The Hermosillo location was a significant factor in our decision to go with Vangtel in that the city is able to provide a well educated, bilingual workforce that is capable of getting the job done."

Since 1990, Results Technologies, Inc. has employed a client-centered approach to call center management. The company uses cutting edge technology and unique performance tools to maximize the value of every customer contact point. The company has an overall employment of 3,500 individuals in the U.S., the Caribbean, the Philippines and Mexico.

Vangtel, The Offshore Group's newest member, provides outsourced business support, or "shelter," services to companies that seek to nearshore IT, contact center and back office operations. Clients of the company completely control their core functions, while Vangtel provides human resource administration, procurement, payroll and accounting, licensing, logistics and customs, and facilities management and maintenance services.

About The Offshore Group

The Offshore Group has enabled companies to establish and maintain business operations in Mexico at low cost and risk since 1986.


---
Press release service and press release distribution provided by http://www.24-7pressrelease.com

# # #

Press Release Keywords:

• mexico call center, mexico it, mexico software engineering, mexico back office, mexico business process outsourcing, hermosillo, sonora

Read more Press Releases from Steven Colantuoni:

• Mexico's Director of International Promotion and Foreign Investment to Address Gathering
• Manufacturers to Gather to Discuss U.S. - Mexico Bilateral Aviation Safety Agreement
• U.S. - Mexico Chamber of Commerce Chief Economist to Address Manufacturers at Upcoming Event
• Offshore Group Client Company to Manufacture Aircraft Parts for Embraer
• Sonora, Mexico to be the Site of Two October Mexico Manufacturing Events
• Offshore Group to Host Two Manufacturing in Mexico Events
• DCM Manufacturing to Establish Mexican Facility in the State of Sonora, Mexico
• Manufacturing in Mexico "Webinar" to be Offered by The Offshore Group
• The Offshore Group Announces the Date of its Annual Manufacturing in Mexico Conference
• the Offshore Group Announces the Date of its Annual Manufacturing in Mexico Conference

Other Press Release Headlines:

• Wine 2.0 Announces New York Premiere Of Documentary Film 'America's Wine: The Legacy Of Prohibition' At Wine 2.0 New York Nov 18
• Schillings Sets Legal Precedent With Kate Winslet Libel Win
• Softline Solutions introduces their all new Performance Based Reputation Management Program
• Graphic Encounter awarded Waldorf Astoria Orlando
• New Web Site Makes Ordering Flowers From Flowers By Barbara Easy!
• Grand Florals Announces New Web Site Ordering Flowers In Staten Island
• Top Off Your Office Communications With Topcomms
• Savini Forged and Boyd Coddington Team Up For Modular Niche Wheels
• Cherry Hill in Moorpark Highlands Hits Sweet Spot With Local and Re-Lo Buyers Seeking New Design, Desirable Community, Says Area Realtor & Cherry Hill Owner
• Ross-Simons' Twelve Days of Wonderful Sweepstakes Offers Sparkling Jewelry