Contacts:
Charles Carter
charlescarter@pbxinfo.com
MerAssistant Software:
http://www.pbxinfo.com/modules.php?op=modloadandname=Softwareandfile=index
/24-7PressRelease.com/ - April 18, 2005 - PbxInfo.com and Charles Carter are proud to announce the availability of MerAssistant 1.0.
MerAssistant assist on-site technicians, traveling site technicians and PBX Managers/Supervisors in the day-to-day interaction with the Meridian Switch.
MerAssistant is designed to turn a Maintenance Terminal into a Graphical User Interface (GUI) program where change actions take place at the click of a button.
With the automation of daily tasks and the one click command buttons - the program is an excellent assistant to accomplished command prompt programmers as well. (Think of ProComm Plus with every Macro you ever wanted - built in).
Great for sites that don't have an On-site technician or sites that are 24/7 operations.
MerAssistant is loaded with automation features that compliment any technician or pbx managers daily duties.
- Have your History Report waiting for you each morning.
- Have all Error Code "Explanations" in your History Report waiting for you each morning.
- Have a LDIS (Disabled Sets) report waiting for you each morning.
- Import by automation your TNB/DNB (fresh database each morning).
Other features are quick change and print commands.
- Quick Click Commands. Stat the TN in Focus, IDU the TN in Focus, and many more. Simplifies the troubleshooting process.
- Quick Change Commands. Change NCOS, Name, and Class of Service by clicking a button.
- All fields are searchable. If you wanted to find all sets that are ADL to 7111, click search and you're done. The same for all features, Class of Service, NCOS, etc.
- Too many features to mention on the TNB/DNB section.
- Print commands (There are 59 print commands from Loads 20, 21 and 22). Often outside vendors will ask for information about your switch. Click a command and the program does the rest.
In addition, the program allows the Pbx manager or technician to run reports.
- Reports. Phonebook, TN-DN-Name-Marp, NCOS, CLS. (40 Reports are included).
The Demo version is now available and the License for the full version is only $199.00.
This is an extremely affordable component to any Meridian switch and pays for itself with the first couple of uses.
System Requirements:
Direct Connect to the Switch
Microsoft Access 2K
"Program only supports Direct Connections (Program is designed to be a replacement for your Maintenance terminal)."
Testimonials:
"We personally use this program in a hospitality environment to perform changes to sets and names. Works like a charm, don't know how we got along without it before." - JHpbx
"Excellent Program, I would highly recommend it to anyone wanting a GUI interface better the MAT or Procomm! Its very user friendly and has a ton of features, I am just testing it out and I see its usefulness and easyness to use. Thanks for the great resource!" - test05
"Straight forward and easy to use. I've changed names of Directory Numbers, Class of Service and enabled sets during the Technicians absence. A nice program to have." - Robbin K. PBX Department Manager
"I've never even logged into a switch before and already I feel comfortable, searching Directory numbers, enabling unplugged sets and interacting with the switch." - Jeanette J. PBX Lead Supervisor
About the Programmer:
Charles Carter is a site administrator for the Nortel Portal. He has 19 years experience in the telecommunications field, is a software owner/programmer and is currently employed as an independent telecommunications contractor.
Charles Carter is also the programmer of MerInsight - ACD, MerInsight - Console and the upcoming MerAudit.
PbxInfo.com is a website dedicated to a culture that welcomes, shares, and contributes knowledge about every facet of telecommunications, telecommunication manufactures, and systems.
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