/24-7PressRelease/ - BANGALORE, INDIA, April 11, 2007 — Serena Software, Inc. today announced that Premera Blue Cross, a leading healthcare provider serving over 1.5 million members in four states, has deployed a comprehensive application lifecycle solution from Serena to align IT and business objectives through a centralized software change management system. With Serena Dimensions , Premera has significantly reduced IT costs via process automation and standardization, and now easily meets rigorous audit requirements. Premera's new visibility into its software lifecycle ensures high quality, on-time, and on-budget IT projects.
"We chose Serena Dimensions because there was a built-in integration between strategic configuration requirements and tactical changes—a unified solution for our business owners and developers," said Gary Soule, manager of IT application lifecycle management, Premera Blue Cross. "Serena Dimensions has helped us establish a cohesive process for employees working in both groups. We now have maximum visibility into managing software changes from inception to completion."
In recent years, Premera faced rapid company growth with the addition of thousands of new health plan members from clients including Microsoft and Weyerhaeuser, as well as a new level of rigorous financial reporting and stringent government audit requirements. Yet they still had non-standardized, inefficient software change management policies and processes in place. IT projects and audits typically involved cumbersome, time-intensive gathering and sharing of information among developers and business owners. Premera turned to Serena Software for a solution that would automate and streamline software change processes while reducing time spent gathering information to meet audit requirements.
"Healthcare IT organizations must proactively control the barrage of change events related to government mandates, audit requirements, and rapid growth," said Matt DiMaria, Serena's senior vice president of worldwide marketing. "With Serena Dimensions, Premera has established a cohesive process between strategic business requirements and tactical changes that streamlines workflow and links the work of business owners and developers. As a result, Premera has gained the visibility, traceability, and control needed to focus their efforts on initiatives that drive business success."
With Serena Dimensions, Premera has dramatically improved the way work gets done and reduced IT costs by:
· Bridging business and IT - Since Serena Dimensions links the work of business owners and developers, Premera has become more strategic in its IT initiatives. Business owners are now driving IT priorities. IT initiatives are better aligned with the strategic needs of the company.
· Satisfying audit requirements - With data provided by Serena Dimensions, Premera can satisfy SAS 70 and other audit reviews with relative ease. "With no additional resources, we've been able to access data quickly and easily to meet audit requirements," says Soule. "It's given our executive team confidence that IT is meeting regulatory requirements—and can consistently prove it."
· Improving workflow - Serena Dimensions has reduced e-mails, phone calls, and sending documents back and forth between business owners and IT. With a central repository, work gets funneled through one configuration system.
Premera believes Serena has delivered a robust solution in the recently released Serena Dimensions 10 and plans to upgrade in 2007. With Dimensions 10, Premera will devote even fewer resources to administering the product due to improved and automated security features. They will have the ability to further define roles for groups such as testers, developers, and implementers. They will also be able to track—and strictly enforce—processes and activities for each role.
About Serena Software
Serena Software, the Change Governance leader, provides software and services to more than 15,000 organizations around the world—including 96 of the Fortune 100 and 90 of the Global 100. Recognized by IDC as the largest software provider focused exclusively on change, Serena offers a new approach to change—Change Governance—that enables businesses to efficiently, consistently, and successfully control change across the enterprise. Serena helps companies capitalize on change to achieve transformative business results. Serena, a portfolio company of Silver Lake Partners, has more than 800 employees worldwide and is headquartered in San Mateo, California, with offices throughout the U.S., Europe, and Asia Pacific. For more information, please visit http://www.serena.com.
For more details, please contact:
Sonali P S
Mutual PR
9844489854
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