MELBOURNE, VICTORIA, AUSTRALIA, April 17, 2014 /24-7PressRelease/
-- Robyn L. Moran, Head of Siemens Customer Care Center, a subsidiary of Siemens Ltd. (Australia), was recently named a VIP member of Worldwide Branding. This special distinction honors individuals who have shown exceptional commitment to achieving personal and professional success.
Ms. Moran's career in customer service began more than 30 years ago and has included roles with NAB, American Express, Yarra Valley Water and Origin Energy. Her experience includes both front and back office functions, predominantly focused in the call centre arena over the past 18 years. Her key strengths are in delivering bottom line savings while increasing customer and employee satisfaction.
Ms. Moran is a true believer in the philosophy which states that by focusing equally on both the people and operational excellence in customer care centres, organisations can and will increase both customer experience and bottom line returns. She is a passionate advocate of superior customer service delivery and has experience in creating, implementing and measuring customer experience strategies and operational business plans. Managing the greatest asset of a business, specifically its people, is one of her core strengths. Ms. Moran has successfully increased productivity in all centres by attaching equal weighting to operational excellence and people initiatives.
Looking back, Ms. Moran attributes her success to her interest in customer service, leadership and strategy. She became involved in her profession with the help of a recruiter. She is very passionate about customer service and understands the importance it holds in a business.
Ms. Moran received a certification in business administration from Mount Eliza Business School. In years to come, Ms. Moran would like to move out of operations and into a full-time strategy role in order to write and develop strategies to fix problems.
About Worldwide Branding
For over 15 years, Worldwide Branding has been the leading, one-stop-shop, personal branding company, both in the United States and abroad. From writing professional biographies and press releases, to creating and driving traffic to personal websites, our team of branding experts tailor each product specifically for our clients needs. We are dedicated to empowering our 600,000 clients with effective branding tools to help them achieve success. From healthcare to finance to education and law, our constituents represent every major industry and occupation, at all career levels.
An international company, we provide our members with access to members in over 52 countries including, the United States, Canada, Australia, the United Kingdom, France, The Netherlands, Germany, Ireland, Spain, Switzerland, South Africa, Belgium, Mexico, Italy, Brazil, Sweden and The United Arab Emirates, just to name a few.
We presently have two offices, but we are headquartered on Long Island. Our team comprises more than 100 staff members and spans 10 key departments.
For more information, please visit http://www.worldwidebranding.com
Director, Media Relations