Cambridge Who's Who
THORNTON, CO, November 9, 2008
/Cambridge Who's Who/ -- Romeo Magalong, Jr., Technical Client Services Manager for Avaya Inc., has been recognized by
Cambridge Who's Who for showing dedication, leadership and excellence in all aspects of telecommunications.
With nine years of professional experience in the telecommunications industry, Mr. Magalong has developed expert skills in information technology, project management, technical support and help desk management. On a daily basis, he is responsible for overseeing customer service systems support, policy development, analytical and liaison activities, dealing with technical issues and critical escalations, and reporting while developing and implementing organizational policies. He also trains and mentors the cross-functional team members while serving as a subject matter expert, and maintains records pertaining to database administration, outage tracking, system metrics and trend analysis.
Throughout his career, Mr. Magalong has cultivated talents in systems analysis, problem resolution and troubleshooting to ensure comprehensive support and maintenance services to local and remote users. He also takes pride in his oral and interpersonal communication skills while working with diverse professionals and in sustaining relationships with clients, peers, vendors and management. He credits his success to his education and work experience.
Mr. Magalong received his MBA from Regis University and holds a Master of Science in Computer Science, as well as a certification in CompTIA A+ and Network+. He aspires to attain a management leadership role.
About Cambridge Who's Who
Cambridge Who's Who is an exclusive membership organization that recognizes and empowers executives, professionals and entrepreneurs throughout the world. From healthcare to law, engineering to finance, manufacturing to education, every major industry is represented by its 250,000 active members.
Cambridge Who's Who membership provides individuals with a valuable third party endorsement of their accomplishments and gives them the tools needed to brand themselves and their businesses effectively. In addition to publishing biographies in print and electronic form,
Cambridge Who's Who offers an online networking platform where members can establish new business relationships and achieve career advancement within their company, industry or profession.
For more information, please see
www.cambridgewhoswho.com.
Contact:
Ellen Campbell
Director of Media Relations
mediarelations@cambridgewhoswho.comCambridge Who's Who is the fastest-growing publisher of executive, professional and entrepreneur biographies in the world today. Our accomplished members and extensive online database make Cambridge Who's Who a premier resource for networking.
The Cambridge mission is to deliver its members the recognition and competitive edge needed to network and do business effectively. Inclusion in the registry is an honor limited to individuals who have demonstrated leadership and achievement in their industry and occupation. The registry is distributed exclusively to our members around the world, making it the ideal vehicle for you to use to position yourself and your company.
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