/24-7PressRelease/ - May 03, 2008 - AV specialist Saville Audio Visual has achieved the highest level of accreditation in a worldwide industry training scheme by qualifying as an InfoComm International Gold Certified Audio Visual Solutions Provider (CAVSP). This recognises that 75 per cent of the company's customer facing personnel in a large team of sales, hire, technical and customer service have achieved and maintained individual InfoComm CTS Certification. Saville is the largest AV company in the world to attain this status.
InfoComm International is the global industry body and leader in training and certification for the audio visual sector. The CAVSP Gold designation represents the highest level of professionalism and expertise achieved through development, training and continuously updated certification of employees.
InfoComm awards individual CTS Certification to professionals who have demonstrated knowledge and comprehension of the science and technology used in communications including audio, video, display and systems. Technicians, engineers, designers, salespeople, customer service personnel, managers and executives are all eligible to take the individual certification test.
"For a diverse nationwide company like Saville with 300 personnel, it's a remarkable achievement to get 75% of their team to CTS status," said Infocomm's European Manager, Geoff Turner.
CAVSP Certification is the only programme of its kind available for the commercial audio visual industry. In addition to confirming that 75% of customer facing personnel are CTS certified, the Gold designation confirms that Saville is committed to comply with Ten Standards of Excellence developed in collaboration with industry experts to emphasise best practice in audio visual businesses.
These include the commitment to provide complete customer satisfaction with solutions that provide value to the client. They also cover the critical role that audio visual professionals play as partners with IT specialists, architects, building managers and others.
Saville is the UK's largest professional audio visual company with a network of fourteen regional centres, specialising in AV systems integration, videoconferencing, digital signage, AV hire and conference staging. The company has won a total of twenty national industry awards in the past seven years.
http://www.saville-av-online.com
Saville Audio Visual are leading providers of Audio visual, Projector lamps, Videoconferencing, Digital Camcorders, Projector Screens & Plasma TV.
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