CEDAR RAPIDS, IA, April 08, 2011
/24-7PressRelease/ -- The demand for comprehensive technical support is on the rise and remote trouble shooting is one of the most desired services. According to a recent Parks Associates white paper entitled Remote PC Support Services, "Consumers are recognizing that the complexity of their home IT problems and their lack of time to fully understand and solve these problems on their own means that they will be turning more home technology services over to professionals."
SecurityCoverage's TotalTech offering is positioned to immediately allow our partners to capitalize on the benefits of comprehensive support with a trusted partner and market proven solution. SecurityCoverage's expertise includes PC and Mac support, digital entertainment and gaming support, home networks, Internet and television services, mobile platforms and applications, and devices such as MP3 players, digital cameras, and home electronics.
TotalTech includes a complete satisfaction guarantee. After the completion of a TotalTech service, if the customer is not satisfied, there is no charge, so there is virtually no risk involved. From beginners to seasoned Internet users, SecurityCoverage can help.
"We are very excited about the expansion of TotalTech services. Today's households rely more and more on their computer, mobile devices and Internet connection. It is more important than ever that they have a reliable and trusted source to turn to for support," states Robert O'Dell, President and CEO of SecurityCoverage, Inc. With TotalTech services available all day every day, it is easier than ever for customers to fit their support needs into the time they have available. "Customers no longer have to schedule an in-home service or be inconvenienced by dropping off their device for repair or support. People are busy and TotalTech's risk free offer makes it a much more attractive and convenient solution," adds O'Dell.
SecurityCoverage provides fully managed, fully supported, corporate-style desktop computing security and technical support services to individual users through a partnership group of Internet Service Providers, telecommunications and cable companies, and financial institutions across the nation. Based in Cedar Rapids, Iowa, the privately owned company offers a one-stop shop suite of web-based products and services, designed to drive revenue and promote customer loyalty. These products and services give individual users the same level of "hands-free" support, "hands-free" protection, and convenience large corporations provide their employees. Product and company information is available at http://www.securitycoverage.com.
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