OREM, UT, February 03, 2012
/24-7PressRelease/ -- SecurityMetrics was named a finalist in the Contact Center of the Year category in the sixth annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program. The awards are presented by the Stevie Awards, which organizes several of the world's leading business awards shows including the prestigious International Business Awards.
SecurityMetrics was recognized by their premium level of customer service, which they apply to educate Fortune 500 businesses, large global financial institutions, and small and medium-sized retailers worldwide about payment card security requirements. Some of the company's customer service achievements include: escalation averages of less than .009 percent, a 17 second average speed to answer calls, a 24/7/365 technical support service, and 640 percent expansion of their customer service department.
More information about SecurityMetrics is available by contacting SecurityMetrics Public Relations at 801.995.6516 or pr@securitymetrics.com. Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at http://www.stevieawards.com/sales.
About SecurityMetrics (www.securitymetrics.com)
SecurityMetrics assists in protecting electronic commerce and payments leaders, global acquirers, and their retail customers from security breaches and data theft. The company is a leading provider and innovator in merchant data security and compliance, and as an Approved Scanning Vendor and Qualified Security Assessor, has helped over 1 million organizations manage PCI DSS compliance and/or secure their network infrastructure, data communication, and other information assets. Founded in October 2000, SecurityMetrics is a privately held company headquartered in Orem, Utah.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.
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