LEAWOOD, KS, August 19, 2009
/24-7PressRelease/ -- The slowdown in the economy is not being felt at Service USA Inc., one of the fastest growing call center and customer support and service solutions firms in the nation. The company announced today that it has signed agreements to provide strategic call center customer care solutions for three brand new clients.
Joining the Service USA Inc list of clients are DVD Blue Beam Repair Inc., a Blue Ray and DVD repair company based in Kansas; Preferred Maintenance Company, a sign maintenance and support start-up that enables companies to service their signs utilizing innovative service management support program; and McCusker & Company, a consulting and designer of warranty product support solutions to the technical and retailer community.
"We look forward to exceeding the customer service needs of our three new clients," said Roxann Lee with Service USA Inc.
Service USA offers businesses of all sizes a suite of domestic-based strategic call center customer service solutions including national onsite service, help desk support, customer support, corporate maintenance coordination, international service support and equipment deployment. The scalability of services based upon customer need ensures that Service USA can grow with customer needs and still provide a cost effective alternative to offshore call centers.
"Domestic-based call center solutions have been traditionally more expensive for retailers and organizations in the consumer products industry," Lee said. "However, we strategically utilize a team of staff agents and a network of virtual agents working from their homes. This network of agents enables us to offer programs at a 50 percent lower cost than other United States-based centers, while providing all the same features customers demand."
For more information on the firm, or to get a quote for your company's outsourced call center needs, please visit http://www.serviceusainc.com.
About Service USA Inc.
Service USA Inc. (SUSA) is a provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services. Service USA Inc. also provides national and international service solutions for resellers, dealers, retailers, third party administrators, insurance companies, brokers, service providers, internet service providers and field service program managers for businesses that support a high number of service events within their organzation.
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