/24-7PressRelease/ - NEW YORK, NY, March 29, 2008 - Shenoa & Company, is unstoppable in their quest to be a leader in the sales of jewelry online. When we spoke last with the team at Shenoa & Company, they were at a cross roads of improving their internal structure and best practices, while seamlessly integrating cutting edge technologies to facilitate the ever changing needs of a broad client base.
Shenoa and Company has proved that their investment in people is worth more than the jewelry they sell (Well almost!). Shenoa & Company has seen a huge improvement in the way their sales staff works to understand the needs of their clients and then matching those requirements to insure "100% Customer Satisfaction!" The sales team has been immersed in a training regiment that gives them guidelines and instructions on how to handle a myriad of questions about their wide range of diamond engagement rings, loose diamonds, bracelets, earring and wedding rings. "We are fortunate that we have such a sharp sales team, that can navigate the challenges of educating first time buyers on the 4C's- Clarity, Cut, Color and Carat, to more sophisticated clients that know what they want but need clarification and advice on their purchases" notes Scott Cowan, COO of Shenoa & Company.
An often overlooked but equally important piece to this puzzle is the http://www.shenoadiamonds.com website, technologies and partners that power, supply and enable the sales staff to have the tools and jewelry to provide "100% Customer Satisfaction!" "Our biggest accomplishment was being able to create relationships with ALL of our vendors, from technology to products, we are constantly sourcing out these partnerships which are the bedrock to our entire operation" exclaims Blane Perun, VP of Online Marketing.
Contact: Blane Perun, Shenoa and Co.
Email: bperun@shenoa.com
Phone: (866) 743-9268
Web site: http://www.shenoadiamonds.com
About Shenoa: Founded in 1980, Shenoa and Company is one of the fastest growing online retailers of certified diamonds and jewelry. With photos, drop down menus and special features, the Shenoa Web site makes it easy and affordable to shop for jewelry.
Contact: Blane Perun, Shenoa and Co.
Email: bperun@shenoa.com
Phone: (866) 743-9268
Web site: http://www.shenoadiamonds.com
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