LEAWOOD, KS, July 05, 2010 /24-7PressRelease/
-- Service USA, one of the leading providers of warranty services nationwide, has been selected by SubTotal POS Systems to manage and deliver all of the enhanced field based services offered by SubTotal in support of their point of sale and video surveillance technologies.
"Today SubTotal supports over 7000 quick service restaurants. The opportunity to expand the services we offer our existing and prospective customers through our new partnership with Service USA allows us to be more responsive and to bring more value to each QSR store we serve. It's a terrific partnership," said Joel Doherty, President of SubTotal POS Systems, Inc.
"We are excited to have this strategic installation and maintenance contract with a great partner like SubTotal," said Will McCusker, President of Service USA Inc. "To be chosen to handle equipment installations and maintenance for a company representing over 7,000 QSR franchisees across the United States and Canada is a great honor."
Under the service relationship, Service USA will be providing maintenance and installation services on SubTotal point of sale and surveillance equipment in quick serve restaurants. This partnership allows SubTotal to offer the installation as a value add to franchisee owners and also allows SubTotal to offer convenient other turnkey solutions.
"We have a strong expertise in the installation and maintenance of electronic equipment and information systems," McCusker said. "Add in our strong network of field technicians and it's easy to see how we can function as an easy outsourced professional field contractor for any major retail or commercial electronics firm."
For more information about SubTotal POS Systems and their complete offerings for the quick service restaurant sector, please visit www.subtotalpos.com
SubTotal has been providing tailored point of sale, video surveillance and real-time analytics solutions for the quick service restaurant industry for over 10 years. The company's success can be attributed in large part to the fact that the management team also own and operate several WSR restaurants under a variety of concept brands. By understanding the day to day operations, the solutions offered are relevant, specific to the goals and objectives of a QSR operation and delivered through business models that make sense for this customer base.
Service USA Inc. (SUSA) is a provider of outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services. Service USA Inc. also provides national and international service solutions for resellers, dealers, retailers, third party administrators, insurance companies, brokers, service providers, Internet service providers and field service program managers for businesses that support a high number of service events within their organization.