DALLAS, TX, October 20, 2011
/24-7PressRelease/ -- TeamSupport.com (
http://www.TeamSupport.com) - a popular provider of web-based customer support and help desk software solutions - today announced a beneficial partnership with Tech Wildcatters (
http://www.TechWildcatters.com), a seed accelerator funding B2B web, mobile, and software startups.
Every spring and fall, the Dallas-based mentoring group invites up to ten technology startups, from among hundreds of applicants, to take part in a 12 week "Boot Camp" designed to elevate them to the next level of successful growth. At the end of each session, Tech Wildcatters hosts a "Pitch Day," an opportunity for the participating startups to promote their businesses to leading Venture Capital and Angel investors.
TeamSupport will provide a free year's subscription to their SaaS-based customer service and help desk management suite for each company enrolled or graduated from the Tech Wildcatters program. This will give early stage companies access to a powerful customer-focused toolkit, including an end-user portal, live chat and full email integration, plus a comprehensive software engine to drive efficiency in the support workflow.
"While it's hard to think of ourselves as a startup anymore, we remember the early days well and want to give back a little to the Dallas business ecosystem," said Robert C. Johnson, CEO of TeamSupport.com. "Tech Wildcatters is a wonderful program that gives young companies a great set of resources to facilitate their growth and success; we are proud to play a role in helping these companies provide world class customer support." Johnson also serves as a mentor in the program and will be offering guidance based on his own entrepreneurial experiences.
"We're excited that TeamSupport is making their product available to our startups," said Gabriella Draney, Managing Partner for Tech Wildcatters. "Most of our companies are small and expanding rapidly; having access to tools like TeamSupport to manage customer interactions is critical to successfully accelerating their growth."
Employed by customer support and corporate help desks worldwide, TeamSupport is easily configured and customized; the application is offered in several reasonably priced, upgradeable versions. TeamSupport is scalable from a simple help-desk application to a 100+ seat enterprise-wide customer support and product defect tracking system.
About TeamSupport
TeamSupport.com is a wholly-owned subsidiary of Dallas, TX-based Muroc Systems, Inc. (
http://www.MurocSystems.com), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.
About Tech Wildcatters
Tech Wildcatters is a mentorship-driven microseed fund and startup accelerator. The organization runs 12-week accelerator "Boot Camp" every spring and fall in Dallas. For further information please visit
www.TechWildcatters.com---
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Press Release Keywords:- teamsupport.com, teamsupport, muroc systems, inc., murocsystems.com, productivity enhancing software, software-as-a-service, saas, help desk, customer support, help desk software, tech wildcatters, techwildcatters.com, enterprise-wide customer support, product defect tracking
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