/24-7PressRelease/ - PHILADELPHIA, PA, August 06, 2005 — Tele-Response Center, Inc. announced today that Technology Marketing Corporation (TMC )'s Customer Interaction Solutions magazine (
www.cismag.com) has named it as a recipient of a CRM Excellence Award for 2005. Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982.
"This award demonstrates that Tele-Response's consultative approach to integrated direct response fundraising services for its nonprofit clients brings extraordinary value to those clients. We were proud to be able to work as a consultative partner with our client, Multiple Sclerosis Association of America, to design innovative telefundraising and direct mail donor segmentation services to increase funds raised while decreasing acquisition costs," says Stuart Discount, CEO of Tele-Response Center, Inc.
"Customer Interaction Solutions magazine implemented the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. Tele-Response Center, Inc. has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.
The CRM Excellence Award winners for 2005 will be published in the June and July issues of Customer Interaction Solutions magazine.
About company
Tele-Response Center, Inc., started in 1988, provides donor database management, segmentation, direct mail, and telemarketing services to clients in the nonprofit, financial services, newspaper, and commercial markets.
About TMCand#61668;
Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFi Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet.com, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference and EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at
www.tmcnet.com.
Tele-Response Center, Inc. (TRC) is a full service direct marketing delivery firm, including outbound and inbound teleservices centers, direct mail fulfillment, and market analytics. For further information, please contact us at 215-333-5900
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Press Release Keywords:- crm, customer, direct, donor, fundraising, mail, management, market, relationship, segmentation, telefundraising, telemarketing
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