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What makes The Answer Company a good business partner is their ability to understand and attend to the project details, while keeping the focus on the larger picture--a successful end result.
VANCOUVER, BC, May 17, 2016 /24-7PressRelease/ -- The Answer Company, a leading provider of business management software solutions, successfully implemented Sage X3 for Sweet Harvest Foods. As a premier food manufacturer of honey, peanut butter, and syrup, with product sources all over the world, safety, quality and traceability are paramount. Sage X3, both scalable and flexible, gave them the tools they needed to adhere to Food Industry requirements and manage workflows.
Tim Harder, CFO at Sweet Harvest Foods says they "needed software that could adequately support the unique workflows involved in the manufacture and distribution of each [product]". Sweet Harvest Foods' need to streamline processes, accurately track costs across their global supply chain, and access decision-making data lead The Answer Company team to determine that Sage X3 was the best Enterprise Resource Planning (ERP) option.
Sage X3 is a global ERP solution designed to meet the specific needs of growing mid-sized companies. It addresses the unique requirements and challenges in industries from manufacturing and services, to distribution, and many more. According to Teresa Wahlroos, Senior Consultant at The Answer Company, "with the extensive flexibility of X3 and The Answer Company's depth of experience, we were able to use standard X3 configuration capabilities to meet their unique requirements."
Quality Control Feature
Sweet Harvest Foods has been able to utilize Sage X3's quality control feature to track their raw ingredients at all stages. Specifically, the system allows them to record and maintain their quality testing records to ensure they are continually complying with the food safety standards, maintaining a Level Three Food Safety and Quality Certification through the Safe Quality Food Institute (SQFI). They take pride in being able to assure that only batches that meet their high quality standards are approved for sale.
Cost Saving and Access to Decision-Making Data
CFO Tim Harder explains that "we have visibility and insight into areas of our business that were hidden before. Sage X3 makes it very easy to access our data through reports, quick queries and desktop dashboards."
Access to this information allows the team to make fast and informed decisions that reflect the best interests of the company, and to have more confidence in those decisions. The company can accurately track all of the costs associated with producing their products, and make informed, strategic decisions about both the materials being sourced and the product pricing. "Tasks from ordering through receiving and invoicing are more streamlined," adds Harder. "And our inventory accuracy has grown, along with better visibility into the entire supply chain."
Importance of Post-Implementation Support
With post implementation being just as important to the success of an ERP as the initial implementation, The Answer Company provided Sweet Harvest Foods with best practices and in-depth training which facilitated a smooth transition to them becoming self-supportive.
Excited at the prospect of modernizing Sweet Harvest Foods' workflows and simplifying their processes, The Answer Company took the time at the beginning of the project to learn about Sweet Harvest Foods' business, building a trusted relationship, and continues to offer long-term, cost-effective support. As Tim Harder stated, "The Answer company set realistic expectations for what they could do and what the software would do, and then they delivered on those expectations. You can't ask for much more than that."
Read the full case study on the successful implementation of Sage ERP X3 for Sweet Harvest Foods.
Since 1995, The Answer Company has been helping organizations answer questions about investments in technology and information systems. As both a Sage and NetSuite ERP partner, the entire team offers thought leadership & expertise on both solutions. From offices across Canada, the team provides specialized solutions to a wide array of industries, first executing an in-depth business analysis, followed by developing a tailored software solution and ensuring its effective implementation, followed by long-term support.
The Answer Company's goal is to make companies more successful at what they do and gain the confidence to make profitable moves in their respective industries.
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