/24-7PressRelease/ - Toronto, ON, August 02, 2008 - The services available online are limitless. Many companies have expanded to the web because of the ability to reach millions of consumers.
Online customer service has become a crucial factor to the success of online companies. In the competitive web marketplace, good customer service is the driving force attracting consumers.
In a recent survey, over 1,400 Canadians were asked, "Which company do you think offers the best customer service online?"
While there were a variety of responses, 16% of those surveyed could not think of a company. Although there was no clear leader, Amazon (10%), ebay (5%), and Dell (2.7%) were popular responses.
There is yet to be one distinct company that offers the best customer service online as the survey results indicated that 16% are indecisive and no specific company was consistently noted. The title is still up for grabs!
Top 10 online companies chosen were:
- Amazon
- ebay
- Dell
- Sears
- Sensors Quality Management Inc.
- Google
- Apple
- Yahoo
- Bank of America
- Microsoft
Evaluate It by SQM is a division of SQM which conducts market research. Evaluate It by SQM is a new and exciting Mystery Shopping program for travellers. With Evaluate It, inspectors are eligible for 50% off their airfare, train tickets and hotel rates by simply completing a short evaluation form based on their travel experience. There are trains and hotels available just about anywhere across Canada and flights to major international airports. This program is available to anyone who is interested in taking time to provide details about their experience, and in return, save money. There are literally thousands of dollars in savings available through Evaluate It by SQM.
For additional information, please visit the website at http://www.evaluateitbysqm.com
or contact:
Mr. David Lipton
Sensors Quality Management Inc.
895 Don Mills Road
Suite 400, Tower 2
Toronto, ON M3C 1W3
Phone: 416-444-4491
Fax: 416-444-2422
Website: http://www.evaluateitbysqm.com
E-mail: davidL@sqm.ca
About Sensors Quality Management Inc.
Sensors Quality Management Inc. (SQM) is a Toronto based supplier of Quality / Service Assurance and Market Research, services. Although the main focus of the business is Mystery Shopping Programs, SQM offers its world-wide clientele a variety of other services, including: field merchandising, online comment cards, internal audit software, and integrated customer feedback programs.
For additional information, please contact:
Mr. David Lipton
Sensors Quality Management Inc.
895 Don Mills Road
Suite 400, Tower 2
Toronto, ON M3C 1W3
Phone: 416-444-4491
Fax: 416-444-2422
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