ATLANTA, GA, September 16, 2009
/24-7PressRelease/ -- TPG TeleManagement, Inc. has been named a 2008 Partner in Progress for Sears Holdings Corporation. TPG TeleManagement received the award for delivering Sears services and strategies that "demonstrate the highest level of commitment, quality and innovation" to Sears and its customer. "(Quote from company CEO)"
The prestigious Partners in Progress award is presented annually to a select group of supplier companies that provide Sears Holdings with quality products and services, from apparel, appliances and tools to marketing, facilities design and technology. Less than one percent of Sears Holdings' over 30,000 suppliers earn the coveted award each year.
Interim CEO and President Bruce Johnson congratulated the winners stating, "Sears Holdings relies on its supplier community, as well as the quality of the merchandise and services they provide, to help us create lasting relationships with our customers and empower them to manage their lives. This program was started more than 25 years ago and is a testament to the importance of collaborating with our supplier partners to better serve our customers and increase productivity." "(Quote from company CEO)"
The Partners in Progress program recognizes suppliers for product or service quality, innovation, diversity and overall market performance. The winners were selected from nominations submitted by Sears' associates who purchase goods and services for the company in 2008.
TPG TeleManagement, Inc. is a leading provider of independent quality monitoring and CRM strategic services for the Fortune 500 with over thirteen years creatively serving the contact center marketplace. TPG TeleManagement provides a valued set of services to our clients, helping them to improve their business performance while mitigating risk by collecting, through call monitoring, the key drivers of sales and service performance through satisfied customers. As the contact center industry's only firm centered in Six Sigma principles, TPG's process and experience replaces instinctual feedback with science to guarantee an improvement in your business outcomes.
About TPG TeleManagement
"TPG TeleManagement is your strategic partner to improve service delivery, customer acquisition and retention performance. For further information, please contact us at (678) 296-3676."
MEDIA CONTACT:
Scott Keller
President
TPG TeleManagement
scott.keller@tpginc.com
http://www.tpginc.com
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