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All Press Releases for September 15, 2006 »
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Voice123 Announces Integration of Project Posting Approval Process with CRM System
Voice over projects are now received, approved, and managed using the same system customer service issues are managed. 
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    /24-7PressRelease/ - NEW YORK, NY, September 15, 2006 - Voice123 (http://voice123.com), the leading online marketplace for voiceover projects, announced a new improved project posting approval process for voice talent seekers using the website. The project posting approval has now been integrated with the customer relationship management system. This will make the approval process faster and more efficient, and will prove beneficial for project owners looking for voice over artists to conduct voice over recordings for their projects.

The Customer Relations Team will now be responsible for the processing of project posting approvals. The system which is used for managing customer service issues will be put into use for the job posting approval process as well. The customer service team will henceforth receive, approve, and manage all the new project postings which are put up on Voice123 (http://voice123.com).

This integration will mean faster processing of approvals for project postings. The customer relations team of Voice123 (http://voice123.com) is looking at processing and approving these voice over job postings in a matter of 15 minutes. In addition, all project posting tickets will be completely integrated with the customer service tickets under the unified system of approvals. This integration will greatly help the customer relationship team, as well as the registered voice seekers in easy and fast retrieval of information on any given account. Tracking of progress and any follow up on information provided will also be made easier, thanks to this integration.

Commenting on the new development, Alex Torrenegra, Co-founder and Leader of Voice123 (http://voice123.com) said "We are constantly looking for ways to make the online experience better for our members. The integration of project posting approval process with the customer relationship management system will help improve the overall efficiency and accuracy of our systems. Project owners stand to benefit a lot from this integration."

Registered members can contact the customer relations division to quell any doubts and have their queries answered on the integration of voice over project posting processing with customer relationship management. Voice123 (http://voice123.com) is also planning to extend the job posting hours on the website shortly, to aid in bettering the efficiency of the new integrated job posting system.

About Voice123
Voice123 (http://voice123.com) is an online voice over marketplace based in New York. With the largest online voice over talent database and a vast number of daily voice over job postings, Voice123 helps voice over talents to promote their voice services, and companies to find the right voice over for their projects. With a young, highly qualified, and technology-oriented team, Voice123 is always looking to provide an innovative service and be a world-class technology company.

Tel: 1.877.275.8642
Visit us at: http://voice123.com
Contact us at: http://voice123.com/doc/help.html


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