/24-7PressRelease/ - NAPLES, FL, June 04, 2008 - 4What Interactive today announced it has launched a new product for its VoIPTrainer product line that enables end users to access training directly through Cisco IP phones. This new product combines training right on the phone with the ability to launch the full VoIPTrainer flash training program on their computer with one push of a button.
VoIPTrainer gives phone users instant access to on-demand training to help them fully utilize their Cisco IP Phone features. Previously, end users were only able to access the VoIPTrainer hosted solution via the internet or by using a web browser on their corporate intranet. A demo of the new product is available at http://voiptrainer.com/vtop/.
"The VoIPTrainer step by step instructions appear directly on the phone's LCD screen, making training and support as easy as pushing a button," says George Tripsha, Vice President of VoIPTrainer Sales. "It is the most convenient and effective method of Cisco VoIP training on the market today."
Users select the task they want to perform - such as transferring or conferencing calling - and a complete text description of the task appears on the display screen. Or, if the users prefer a video, they simply press a button labeled "Show Me" and a flash video simulation launches on their desktop. This provides unprecedented access to training and support at their fingertips without ever taking a training class or making a support call.
The VoIPTrainer covers the basic to advanced features such as how to access voicemail features, handling multiple calls, using the corporate directory, transferring calls, conference calling, parking and retrieving calls and other features.
Organizations using VoIPTrainer significantly reduce training costs, enhance productivity, address the specific needs of all users within an organization and increase return on investment. Worldwide, more than a half a million Cisco IP Phone users from Fortune 500 companies, to small- and medium-sized businesses, have used VoIPTrainer.
VoIPTrainer is available for Cisco's 7905/06/11/12, 7940/60, 7941/61, 7942/62, 7914 expansion unit and 7970/71/75 IP phones; 7920 wireless; Unity Voicemail; Attendant Console; Unified Contact Center for CTI-OS or CAD, both Agent and Supervisor Desktop. The VoIPTrainer can be customized to match a company's exact phone environment. Multi-lingual modules are also available. VoIPTrainer can be purchased through select Cisco-authorized resellers.
About 4What Interactive
4what Interactive, a Cisco Technology Partner and a member of the official Cisco IP Telecommunications User Group (CIPTUG), is a multi-media communications firm that specializes in innovative marketing and training solutions. The VoIPTrainer is an interactive training and support solution designed specifically for end users of IP Telephony. For more information, contact George Tripsha at 1-888-464-9428, ext. 104 or email gtripsha@4what.com. For an online demo, visit http://www.voiptrainer.com.
For more information, please contact Marlo Sollitto at 239-354-1819.
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