SCOTTSDALE, AZ, May 28, 2009
/24-7PressRelease/ -- WageWatch, Inc., (www.WageWatch.com) the leading online compensation and benefits survey company, announced today that it is expanding its survey scope by adding the Customer Contact Center Compensation Survey to its list of well established industry wage surveys.
WageWatch delivers wage and salary rates on 900+ positions within the hospitality, vacation ownership, spa, golf, golf clubs, healthcare, senior living, higher education, national gaming, Nevada gaming, and non-profit sectors. The compensation intelligence provided to executives and the human resource leadership is essential in hiring and retention in boom times and better managing payroll costs during leaner times.
The customer contact center survey includes 85 positions and reports data on base wage, incentives, and total cash compensation. WageWatch's proprietary software allows survey users to review customized reports within seconds on their computer screen or download all data directly to spreadsheet formats.
"We are thrilled at the initial response to the survey. Regardless of a down economy, companies are telling us they still need up-to-date, local data on jobs like collectors, customer service representatives, inbound and outbound telephone sales people, and script writers," states Margaret Dyekman, President and COO of WageWatch.
Data collection has begun, and survey results will be available online in early summer. Call centers of all sizes are encouraged to participate as users may choose custom reports based on employee size, location, and industry type to ensure proper match.
For additional information, or to request a free online webinar demonstration of the survey, contact Max Lidster, 888-330-9243 x209, by e-mail: mlidster@wagewatch.com or on the web: http://www.wagewatch.com
About WageWatch:
Wagewatch (www.wagewatch.com), the leading Web-based source for compensation and benefits data, provides instantly accessible industry wage and salary data, delivered to any Internet-enabled device. Using leading-edge technology, WageWatch surveys industries and provides companies with the data they need to make their compensation and benefits decisions.
Survey reports aggregated data from subscribers' customized set of competitors; it eliminates any concerns about data exchange, keeps all individual data confidential and abides by the Department of Justice guidelines.
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