Why are EMR/PM Vendors Receiving Such Mixed Reviews for Revenue Cycle Management?

    OREM, UT, November 20, 2014 /24-7PressRelease/ -- The ability to create a consistent experience is key to EMR/PM vendors becoming trusted business partners in the revenue cycle management (RCM) and billing services space. KLAS' 2014 Ambulatory RCM Services report reveals which vendors are succeeding at creating that consistency.

"The ambulatory EMR/PM vendors that can effectively attain the status of 'trusted business partner' in the RCM services space are the ones creating transparency, enabling operational consistency and relieving the greatest stresses on providers," said report author, Erik Bermudez.

As part of this report, KLAS asked providers to evaluate their RCM services vendor on many key factors, including the effectiveness of claims processing, transparency into billing/financial operations, and denials/rejection management. The vendors included in the report are athenahealth, Cerner, eClinicalWorks, Kareo and NextGen.

The report, entitled 2014 Ambulatory RCM Services: Uncovering Truths When Services Are Outsourced, published earlier today.

For access to the report you can download the myKLAS app at http://www.klasresearch.com/lp/downloadklasapp or visit KLAS online at www.KLASresearch.com/reports. The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about one of their current suppliers.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

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