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361 total news stories found.


Ventana Research Releases Next Generation Workforce Optimization for Customer Service Benchmark Research

2013-09-20 | New research reveals how the use of next generation workforce optimization applications and technology allow companies to more effectively manage employees handling multi-channel customer interactions


Gamma Telecom Chooses Cameleon to Configure Products and Service Offerings in the Cloud

2013-09-18 | UK telecom provider to become more agile in its configuration and quotation processes.


3CX Frees the PBX from the Constraints of the Office and Desktop - and Delivers Mobility & Unified Communications

2013-09-06 | New Android, Windows and iPhone apps deliver Unified Communications power from any device, anywhere.


INC. Magazine Names CNS One of America's Fastest-Growing Companies

2013-08-25 | National IT services firm joins Microsoft, Oracle and Pandora on INC. 5000 List.


Jeron Releases Provider 790 Briefs on Nurse Call Solutions to Healthcare Issues

2013-08-16 | Jeron Electronics Inc has released five new briefs that explain how its Provider 790 nurse call system can address, from a clinician's perspective, some of healthcare's biggest challenges.


RingByName Donates Cloud-Based Phone Service to Shake-A-Leg Miami

2013-08-08 | Provides cloud-based phone service and phones for iconic Coconut Grove adaptive water sports community.


Concurrency, Inc. Awarded Microsoft Gold Competency in Communications

2013-08-01 | Concurrency, Inc. has become the only systems integrator based in Wisconsin to hold an actively earned Microsoft Gold Competency in Communications.


Servcorp, the Innovative Virtual Office Solutions Provider, Helps Companies Keep Their Overheads Low While Strengthening Their Corporate Identity

2013-07-19 | Servcorp Singapore is offering their comprehensive virtual office services with30 days free trial until the end of July 2013, enabling businesses to experience the advantages only a premium virtual office program can provide.


Ventana Research Begins Next-Generation Customer Analytics Benchmark Research

2013-07-16 | Research will investigate the ways analytics are used to improve customer-facing activities.


New Jeron Provider 790 One-Touch IP Intercom Feature Accelerates Efficiency

2013-07-09 | Jeron Electronic Systems, Inc, announces an optional IP intercom feature for its Provider 790 nurse call system that delivers two-way hands-free communication for critical care and clinical settings.


New Co-Browsing Solution is Now Available Along With Content-Sharing Capabilities to Provide a Comprehensive Platform for Website Customer Support and Sales

2013-06-26 | VeriShow is a seamless, integrated enterprise platform that now also includes co-browsing capabilities in addition to its rich content sharing and multi-channel communication tools.


Ventana Research Releases the 2013 Value Index for Agent Desktop Management

2013-06-26 | New research-based index examines applications enabling customer service agents to manage interactions more effectively.


U.S. Company Offering Proprietary Internet-Connection Balloon Launch Systems

2013-06-18 | PFS Aerospace (http://www.pfs-aerospace.com), a specialist in aerospace inflatables for over two decades, announced today that it had reduced its rates to the most competitive pricing in the market for internet connection microsat launches.


Then There's 4G/LTE on iPhones and iPad in 3

2013-06-08 | Finally! An iOS update released by Apple to give Danish iPhone and iPad users the opportunity of getting maximum speed with 4G/LTE. Of course this option is available only if the service provider supports that service.


In the Latest Edition of 'Straight Talk,' Coranet Reveals the Five 'Must-Haves' When Choosing a Trusted Support Partner

2013-05-03 | Based on 2012 research, the strongest predictors of a successful external technology support relationship are: (1) Technical Excellence; (2) Sense of Urgency; (3) Provider Commitment; (4) Ease of Doing Business; and (5) Provider Flexibility.


Tech Startup Yeloworld Turns to Crowdfunding for Financing and New Users

2013-03-29 | Yeloworld has launched an Indiegogo campaign today to put its smart low-cost calling App into the hands of 100,000 smartphone users by June, offering them a great alternative for international calling and roaming in over 200 countries.



Breast Cancer Research Receives Boost from Donations of 50% of Sales Proceeds of the New Pink Xblue Phone Systems from TelcoDepot.com

2013-03-13 | Breast cancer research will receive a welcome boost from the sales of the new Pink Xblue X16 business phone systems with 50% of sales proceeds going to the cause.


Jeron Awarded GSA and MedAssets Contract Renewals for Nurse Call

2013-03-03 | Jeron nurse call system contracts have been renewed by both the Government Services Agency (GSA) and MedAssets, a GPO serving the needs of over 3,000 hospitals. They are in force through 2013 and 2014 respectively.


Ventana Research Begins Next-Generation Customer Engagement Benchmark Research

2013-02-11 | Research will investigate the dramatic shift in the way customers interact with organizations.