November 05, 2013

Why are Customers Buying?
Why are Customers Buying?
Community CIS Market Quickly Turning into Replacement Market
-- KLAS uncovers which vendors are winning, which are losing and why --

    OREM, UT, November 05, 2013 /24-7PressRelease/ -- The community CIS market is quickly turning into a replacement market as an increasing number of organizations move to electronic medical records. This, according to a recent KLAS report entitled Community Hospital CIS Market Share 2013: Moving Forward without Leaders.

Why do providers buy a particular product? The KLAS report found that the two key points of purchase are integration and price, while functionality, ease of use and service take a back seat.

"Providers are weighing their options and making some sacrifices," said Paul Pitcher, report author and research director at KLAS. "The fact that providers are focusing more on integration and pricing is creating opportunities for vendors who may be more suited to fulfilling those providers' needs."

The vendors reviewed in this study include Allscripts, Cerner, CPSI, Epic, Healthland, HMS, McKesson, MEDITECH, Prognosis and Siemens. To learn more about the vendors in this study, check out the full report, Community Hospital CIS Market Share 2013: Moving Forward without Leaders. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about one of their current vendors. Visit

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and KLAS' staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to, email or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter

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Contact Information:
Kaitlin Jacobs
KLAS Enterprises LLC
Orem, Utah
United States
Voice: 801-734-1591

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