All Press Releases for January 18, 2019

Vancouver Consumers Sit Down with Brent Pollock from Able Irrigation

Able Irrigation is a company specialized in underground lawn sprinkler services & installation, servicing the Lower Mainland region. Able Irrigation wins this year its first Consumer Choice Award.

ReliABLE and dependABLE top quality service is the foundation of who we are and why we have been in the industry for so long.

    BURNABY, BC, January 18, 2019 /24-7PressRelease/ --

Q: What does being a Consumer Choice Award Winner mean to you? How did winning the Consumer Choice Award impact your business?

A: Being a first Consumer Choice Award Winner is a welcomed honour for Able Irrigation. With 45 years in the irrigation industry, we have built our business and reputation on providing reliable and professional service.

Q: What makes you/your company successful?

A: ReliABLE and dependABLE top quality service is the foundation of who we are and why we have been in the industry for so long. Our certification and skill set allows us to fulfil this top quality service.

Q: What is the most recent example of how you have exceeded your client's expectations on a job?

A: Recently we had a client ask us to do a service we don't normally provide. I am always open to exploring new ways to enhance customer service and keep my guys busy in the offseason. We are dedicated to expanding our capabilities to meet our clients' needs.

Q: What is the next priority for your business?

A: We are always looking to grow and bring new team members on board who have a great work ethic and customer service skills. 2019 looks to be a promising year for us with the capabilities to provide new services and products to our customers.

Q: What makes your business unique in the market?

A: One issue in our industry is when the weather heats up, all companies are busy and a common complaint we hear from new customers is that when they have tried other companies no one picks up the phone and/or don't show up for scheduled appointments. We have an excellent scheduling system in place to ensure our customers aren't forgotten. This also allows to take on new clients across the Lower Mainland.

Q: How do you keep up with the trends in your industry?

A: With the rapid advancement of technology these days we are always carefully watching what new products are available that can benefit our customers. Whether it be a cost-saving approach to water consumption or offering something new and exciting, we always have our eyes peeled with what is around the corner in new irrigation product development. Being a select contractor for Rain Bird gives us a first hand and involvement in the R&D and when new products are released.

Q: What makes you/your company successful?

A: Again, I can't state enough how important customer service is to us. Especially in our industry where the weather can dictate the flow of our business. Whether we get a hot spell or a cold snap, we always need to be ready to get trucks out to look after our clients.

Q: What makes you/your company successful?

A: It all starts in our office with a dedicated staff that really put the wheels in motion. We constantly assess how we are doing things and are always looking for ways to do things better. I pay close attention to our client feedback, technician feedback, and my office staff's feedback. What we have here is a true team effort where everyone is heard.


If you could only use ONE word to describe yourself, what would it be?... Forward Thinking
Where is the most interesting place you've been?... Cuba
What age do you wish you could permanently be? And why?... 30. Life and business experience had really flourished at this point in my life.
What gets you out of bed every day?... Challenges, business growth and excitement.
What hobby would you get into if time and money were not an issue?... Fly fishing


Brent Pollock | President at Able Irrigation

E-mail: [email protected]
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Consumer Choice Award
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